- Full-Time
- Permanent
- Rooms
- Accor
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Novotel Brussels City Centre, Brussels, Belgium
__jobinformationwidget.freetext.ExternalReference__
REF36348J
Réceptionniste de nuit
Region
Europe and North Africa
Faire le check-in des clients dans plusieurs langues de manière professionnelle, accueillante et personnalisée tout en appliquant la politique tarifaire et les procédures. Vous serez amené(e) à renseigner les clients sur les prestations de l’hôtel, entretenir une bonne relation avec ceux-ci dans le but de les fidéliser au travers de notre programme LeClub, optimiser le taux d’occupation et augmenter le chiffre d’affaires de l’hôtel. Nous attendons de vous que vous soyez capable de gérer les encaissements, la facturation, la clôture des opérations de la journée et préparer les arrivées futures.
Le room service et la préparation du petit déjeuner du lendemain feront aussi partie de votre mission.
Au cours de votre shift, vous serez responsable de la sécurité des clients et de l’établissement.
*Bonne maîtrise de soi et capacité d'écoute développée
*Sens développé de l'accueil et du contact, pouvoir surprendre nos clients
*Encourage et favorise l'esprit d’équipe et l'entraide
*Esprit commercial
*Connaissance du néerlandais, français et anglais
*Autonome
*Bonne anticipation
*Bonne gestion du temps et des priorités
*Flexible
13ème mois
- Chèques repas
- Eco-chèques
- Remboursement du titre de transport
- Prime trimestrielle sur objectifs collectifs
- Assurance hospitalisation + épargne retraite
- Carte Accor Heartist (avantages partout dans le monde dans nos hôtels et restaurants, ...)
- Un hôtel 4 étoiles (217 chambres) – groupe multimarques avec opportunités d’évolution
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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