- Full-Time
- Permanent
- PULLMAN
- Rooms
__jobinformationwidget.freetext.LocationText__
, Madinah, SA
__jobinformationwidget.freetext.ExternalReference__
REF30488H
Receptionist - Saudis Only
Region
Global Shared Platform
This vacancy has now expired. Please see similar roles below...
What is in it for you:
- ALL Heartist benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
Your team and working environment:
Pullman ZamZam Makkah stands as a distinctive landmark in Makkah, located in the spectacular Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenities, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world
- Grooming/Attitude: The welcomer will keep at all times a perfect grooming (uniform, tag, make up, tidy hair…).
- Greeting/Attitude: Always keep a smile on. A positive attitude is a must for all welcomers.
- Follow up: The welcomer will act quickly and efficiently, following the instructions received by her/his supervisor.
- Organization: She/he will ensure that her/his section is perfectly tidy at all times, that the stationary used for the operations is refilled as often as required and that the circuits of operations are followed strictly.
- C/I & C/O: The welcomer will ensure that all C/I and C/O are made in line with the standards established. She/he will be especially attentive on the audit, immigration & guest history issues. She/he will then ensure that the operations handled by her/his own are fully completed and correct.
- Communication: She/he will be attentive to all information received during the different briefings: daily morning Supervisor briefing, FO handover briefing (for afternoon shift) & Front Desk Committee. She/he will be active and dynamic in participating in these different discussion opportunities. During his/her shift, she/he will report quickly any problem or question to her/his supervisor. The welcomer will read the reception logbook at the beginning of shift, follow up and keep it updated during his/her shift.
- Immigration records: The welcomer will ensure that all the guests who checked in during her/his shift are fully recorded the same day on the accurate immigration reports (CID as per UAE law).
- Executive Bookings & VIP: The welcomer will be attentive that each VIP guest or Executive floor booking is guided quickly to the 22nd Floor to benefit from all perks of the executive floor.
- Guest requests follow up: The welcomer will be ready to help the guest with any request.
- Handover: At end of shift, the welcomer will clear her/his station and do a full and detailed handover with the following shift. She/he will check in details that her/his cashier report is correct, with all the backups attached.
- Selling / Up-selling: The welcomer will take every opportunity to sell the hotel facilities and services to the guests.
- Privacy: The welcomer will be attentive to respect the privacy/confidentiality of all the hotel patrons.
- Security: The welcomer has to know her/his duties & responsibility in the eventuality of fire.
- To ensure that all the standards and procedures established are followed strictly.
- Saudi Nationality ONLY
- Good English Language
- Experience in the same field is preferable
- Strong attention to detail, highly responsible, organized & reliable
- Strong interpersonal and problem solving abilities
- Ability to multi-task and work well under pressure
- Excellent communication skills
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Pullman Sydney Hyde Park, Darlinghurst, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Darlinghurst
Job Category
Rooms
Description
Your responsibilities will include:Assist and oversee the day-to-day operations of the Front Office team.Supervise and monitor team members with true leadership ability that motivates the entire team.
Reference
07bd4b6b-f523-457a-9e4c-ce8622098193
Expiry Date
01/01/0001
Salary
Location
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Wailea-Makena
Job Category
Rooms
Description
As a Laundry Attendant, you will make our guests and colleagues feel special by assisting the laundry team with processing the resort’s linens, terry and uniforms.Hourly Rate: $24.37What you will be
Reference
32c36e36-ed84-4c12-8cb0-58ad74230c5c
Expiry Date
01/01/0001
Salary
Location
Mövenpick BDMS Wellness Resort Bangkok, Mövenpick BDMS Wellness Resort Bangkok, Thailand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Bangkok
Job Category
Rooms
Description
Consistently offer professional, friendly and engaging serviceLead and manage all aspects of the Front desk and ensure all service standards are followedCheck and maintain the Duty Manager safe in acc
Reference
9ab8a482-96d3-40ee-8322-4bdcc5106ef0
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Rooms
Description
Lo que estará haciendo:Dar la bienvenida a nuestros huéspedes y gestionar sus procesos de check-in y check-out.Contactar a los huéspedes con anticipación para planificar sus vacaciones.Responder y ate
Reference
e88f9315-aa20-4e4e-8018-46765981f721
Expiry Date
01/01/0001
Salary
Location
ibis budget Auckland Central, Auckland, New Zealand
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
IBIS BUDGET
Job type
Permanent
Locations
Auckland
Job Category
Rooms
Description
What you will be doing.Cleaning rooms, public and storage areas, back of house and corridors to highest standardResponding to guest requests efficiently and politelyAssisting with regular equipment st
Reference
8c0119a0-1b1e-4e9b-af42-14cc6531ec8e
Expiry Date
01/01/0001
Salary
Location
Fairmont Chateau Whistler, Whistler, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Whistler
Job Category
Rooms
Description
Overnight CleanerYou are at the heart of the hotel! As an Overnight Janitor, you will take ownership of all public spaces and outlets, ensuring that our guests are provided with a clean, comfortable s
Reference
829a4e2d-93fa-43f8-87f0-fae7233e3942
Expiry Date
01/01/0001
Salary
Location
ibis budget Auckland Central, Auckland, New Zealand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS BUDGET
Job type
Permanent
Locations
Auckland
Job Category
Rooms
Description
Assist with allocation of guest roomsTraining new hires as and when requiredChecking of guest roomsHands-on coaching to assisting Room Attendants and Public Areas AttendantFollow and comply with Accor
Reference
27c0123e-716a-4266-a320-4d28896844aa
Expiry Date
01/01/0001
Salary
Location
Hotel Chadstone Melbourne - MGallery Collection, Chadstone, Australia
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Chadstone
Job Category
Rooms
Description
As a Porter / Concierge, no two days are the same. You will assist our guests with all aspects of their arrival and departure experience, and everything in between - luggage assistance, valet parking
Reference
a5f2c35f-61bb-461e-8ec7-5b01947ef6de
Expiry Date
01/01/0001
Salary
Location
Hotel Chadstone Melbourne - MGallery Collection, Chadstone, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Chadstone
Job Category
Rooms
Description
As Front Office Manager, you will be responsible for overseeing the day-to-day operations of the front office and leading a team dedicated to delivering a consistently exceptional guest experience. Yo
Reference
e12b6cd1-7daf-4ca0-8f4d-f4a48180dcd6
Expiry Date
01/01/0001
Salary
Location
Novotel Hamilton Tainui, Hamilton, New Zealand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
New Zealand
Job Category
Rooms
Description
Sole responsibility and in charge of the hotel’s operations when managers are not on siteLeading the teamEnsuring safety and security of guests and staffAuditing income and revenue reportsGuest check
Reference
95d6ca02-8781-474d-8570-6f55e2edbdbb
Expiry Date
01/01/0001