Quality Coordinator Trainee - SO/ Sotogrande

SO/ Sotogrande is a tribute to fashion & design, gastronomy, wellness and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, turning it into an idyllic place where families and friends celebrate life, enjoy serenity and a healthy and contemporary lifestyle together.

It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 3,500 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 5 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails.

SO/ Sotogrande, a luxury hotel located in the beautiful coastal town of Sotogrande, Spain, is seeking a detail-oriented and organized Quality Coordinator Trainee to join our team. This entry-level position offers an excellent opportunity for individuals passionate about maintaining high standards in the hospitality industry.

• Assist in implementing and maintaining quality management systems throughout the hotel
• Collect and analyze data related to guest satisfaction and service quality
• Support the development and updating of standard operating procedures
• Conduct regular quality audits and inspections in various departments
• Collaborate with department heads to identify areas for improvement and implement corrective actions
• Participate in quality-related training sessions for hotel staff
• Prepare and present quality performance reports to management
• Contribute to the continuous improvement of guest experiences and operational efficiency

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
• Strong attention to detail and analytical skills
• Proficiency in Microsoft Office Suite, particularly Excel
• Excellent written and verbal communication skills
• Ability to work efficiently in a fast-paced environment
• Basic understanding of hospitality industry standards and practices
• Problem-solving and critical thinking abilities
• Previous internship or part-time work experience in hospitality or quality management is a plus
• Willingness to learn and adapt to new quality management systems and tools
• Fluency in English and Spanish

• Attractive incentive plan.
• Important discounts on Hotel services.
• Discounts in Accor group hotels and collaborating companies.