Public Area Attendant - The Hoxton, Amsterdam

We are looking for a Public Area Attendant to join our team at The Hoxton, Amsterdam.

Reporting to our Head Housekeeper you will be responsible for ensuring all pubic areas of the hotel are well presented and well maintained at all times. 

Once the Mayor’s home, now our home, on Amsterdam’s Herengracht canal. The Hoxton, Amsterdam houses 111 rooms, The Apartment, our meetings & events concept, and our all-day restaurant & bar, Lotti’s.

More about us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

What’s in it for you… 

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Competitive salary.
• 25 days holiday (plus bank holidays) and pension.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• It’s ok not to be ok, we offer access to OpenUp, a trusted platform for professional support and a network of mental health first aiders.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

What you'll do...

• Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.
• Cleaning and servicing all public areas.
• Ensure the highest levels of cleanliness throughout the hotel, and well maintained public areas.
• Ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper.
• Handle all cleaning materials correctly and be fully aware of COSHH regulations.
• Attend all training sessions required.
• Maintain a positive and friendly attitude at all times, even when working to find solutions to challenges.

What we're looking for...

• An eagle-eye for detail, you can spot a slip in standards from a mile away
• You’re looking for a place where you can be you; no clones in suits here
• Passion for getting the job done and done right
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
• You’re not precious. We leave our egos at the door and help get shit done
• You’re up for doing things differently and trying (almost) everything once
• If we got stuck in a lift together, we’d have a good time and share a few laughs
• You want to be part of a team that works hard, supports each other and has fun along the way