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  1. Full-Time
  2. Permanent
  3. RAFFLES
  4. Rooms

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Raffles Seychelles, Baie Ste Anne, Seychelles

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REF32816I

Public Area Attendant

Region

Luxury & Lifestyle


This vacancy has now expired. Please see similar roles below...


Company Description

Raffles Hotels & Resort is a collection of award-winning luxury hotels located in vibrant destinations around the world. It is part of AccorHotels brands, which offers unique moments and diverse experiences in more than 4.100 addresses throughout 95 countries. From luxury to economy, each hotel shares a common, well-being and warm welcome.


Raffles Seychelles offers spectacular colleague accommodation, accompanied by world class facilities, transportation, uniforms, meals and boat tickets to and from Praslin/Mahé. The Resort features 86 luxurious villas, the award-winning Raffles Spa as well as several stylish and unique dining options. 

We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.
 


Job Description

To provide a consistent Public Area service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel’s standards for cleanliness and presentation.                   

 

KEY ROLES & RESPONSIBILITIES

  • Cleans and maintains areas of responsibility according to set standards and procedures
  • Replenish  supplies
  • Ensure public areas are well maintained and defect free
  • Report damage or malfunction in hotel public space  to Supervisor
  • Maintain equipment in a proper state of cleanliness and repair
  • Maintain check lists on a daily basis
  • Attend daily briefings with supervisor and takes on daily assigned tasks
  • Reports lost and found articles to the Desk coordinator immediately
  • Handle guest complaints, reporting them to Supervisor immediately
  • Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
  • Comply with hotel’s health, safety and hygiene policy
  • Adhere to personnel grooming and hygiene standards
  • Attend meetings and training sessions as required
  • Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
  • Fully understands the difference in guest levels (VIPs) and Room Categories

 

PERSONAL ATTRIBUTES

  • Good organizational skills
  • Good level of engagement with guests
  • Good knowledge of Public Area Operations

Qualifications

  • Secondary education
  • Good Public Area knowledge

EXPERIENCE

  • Minimum 2 years experience in a similar capacity in a luxury hotel environment

Additional Information

Related experience

Physically fit

 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US
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