Mantra Portsea is located in the heart of Port Douglas in Tropical North Queensland, one-hour drive north of Cairns CBD. The property comprises one, two, and three-bedroom apartments, lagoon style pool with pool bar and onsite breakfast room. Port Douglas offers amazing experiences for you to enjoy in your downtime. Snorkel alongside turtles at The Great Barrier Reef, ground yourself, breathing in the fresh air of the rainforests, and indulge in the history of Indigenous and Torres Strait Islander heritage.
Purpose
As a Public Area Attendant, you are a valuable member of our Housekeeping team, responsible for keeping our shared spaces exceptionally clean and focusing on the little things. You will feel at ease working both independently and alongside your team members and enjoy engaging with guests, helping them with any questions or requests they may have.
Primary Responsibilities
- Ensure the property always looks its best, inside and out
- Embrace the cleaning challenge, sprucing up both indoor and outdoor public areas (including pool, gym and shared bathrooms) to meet our high cleanliness and presentation standards
- Expertly handle specialised equipment and chemicals with safety in mind
- Offering help to guests with inquiries and security matters, and collaborating with different departments to accomplish tasks
- Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items
Skills and Experience
- Previous experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plus
- Your communication style is warm and welcoming, making both guests and team members feel at ease
- You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
- Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas
- You enjoy collaborating with colleagues from various backgrounds
- Reliable transportation and availability to work a variety of shifts including weekends and public holidays
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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