Company Description
Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality.
Accor Tech & Digital, jobs in the tech field where intelligence is above all human!
Job Description
Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.
Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.
Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.
Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.
Here, your scope will know no boundaries;
So join us and dare to make an impact on the world!
Here is where your greatest challenge awaits you:
Join the Loyalty & Partnership team as an Integration Product Owner.
This pivotal role is essential for amplifying our partnership opportunities , bothupstream and downstream.
You will support the Business Partnership teams during lead qualification withstrategic partners, articulating the value of our digital solutions and the extent ofAccor's digital power in terms of visibility and customer interaction.
Post-finalization of agreements, you will drive operational synergy , orchestratingthe technical and functional integration of partners. This involves expertcoordination among various internal functions (Product, Tech, Business, Design,Data, Customer Services, Support…) and proactive management of collaborationwith partner teams, ensuring harmonious project execution.
This position is for a professional with a proven ability in strategic communication,complex program management, and arbitration between commercial imperativesand technological feasibilities.
Current flagship Project: Accor Experiences Platform
As you step into this role, you will drive the strategic integration of our futureunified ALL Accor experiences marketplace : a single, fully API-integratedsolution bringing together all type of experiences (Limitless Experiences, HotelExperiences, Partner content…). You will be the central orchestrator of thedelivery of this project.
Your mission:
STRATEGIC PARTNERSHIP INTEGRATION
- Actively support Business teams in the maturation of partnership opportunities
- Articulate the value proposition of our digital journeys and the scope of ourecosystem in terms of visibility for partner offers
- Product Owner Integration 1
- Decode the operational and technical imperatives of prospects to adapt ourproposals and identify opportunities for co-creation of value
- Participate in the advanced qualification of partnerships , assessing technicalviability and required capacity
- Contribute to the techno-functional presentation of integration solutions & journeys for partners
INTEGRATION PRODUCT MANAGEMENT & COORDINATION
- Lead the complete lifecycle of partner integrations, from project initiationpost-agreement to launch and stabilization phase
- Develop detailed integration roadmapsin collaboration with internal teams(Product, Tech, Business, Design, Data, Customer Services, Support…) andpartner teams
- Translate partner requirements into clear and actionable functional andtechnical specificationsfor contributing teams
- Monitor the partnership integration backlog, prioritize initiatives, and ensureproject progression in line with defined milestones
- Facilitate project governance instances(steering committees, projectcommittes, synchronization meetings) with all stakeholders, internal andexternal
- Anticipate and mitigate interdependencies, operational risks, and technicalchallengesrelated to integration, proposing resolution strategies andescalating as needed
STAKEHOLDER GOVERNANCE & COMMUNICATION STRATEGY
- Establish and cultivate trusted relationships with partner teams
- Implement a communication strategy with all internal stakeholders to ensurecontinuous transparency and alignment on the progress of integration projects
- Arbitrate and facilitate the resolution of friction points and complex issuesbetween Accor entities and partners
- Product Owner Integration 2
- Monitor and report key performance indicators for partnership integrationsand post-launch metrics, contributing to ROI measurement
- Drive continuous improvement of integration methodological frameworks andcollaborative tools
Additional Information
Accor dares to impact:
- the world
- Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.
- We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.
- your career:
- We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences.
- Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis.
- Specifically, at Accor Tech & Digital:
- Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib.
- Every Wednesday afternoon, dedicate your time to deep work and personal development.
- Work in a multicultural and English-speaking environment.
- Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform.
and also,
- ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide.
- Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours).
- An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities.
- Sustainable Mobility Package for the use of eco-friendly transportation or access to a company bike program in partnership with Zenride.
- Coverage of urban public transport subscriptions between home and workplace, in accordance with the rates set by French law “Loi Finance”.
- €11 meal vouchers.
- A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents.
- Attractive working conditions with collaborative workspaces, restaurants, and recreational areas as well as wellness and sports facilities, on-site or through Gymlib.
Your talent and motivation are our only selection criteria.
We value the richness of diverse nationalities, personalities, and professional backgrounds.
We know how to adapt to the specific needs of our employees, including those with disabilities.
We encourage all applications, regardless of gender, so go ahead and apply!
Recruitment is all about people!
Is this mission appealing to you? Apply, and we will offer you:
- A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you.
- An interview with the team manager responsible for the role you are interested in.
- For some roles, you might also be required to complete an assessment (use case and motivation questionnaire.
- A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group.
- A personalized feedback.
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