Preventative Maintenance Technician

Recognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine’s World’s Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city’s sparkling Inner Harbour.

This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada’s 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel’s sophisticated Lobby Lounge. Located on Vancouver Island, Canada’s Castle on the Coast is the ideal starting point to explore British Columbia’s stunning natural beauty.

What is in it for you: 

• Employee benefit card offering discounted rates at Accor properties worldwide 
• Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver 
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunity to develop your talent and grow within your property and across the world! 
• Complimentary meal during your shift through our Colleague Dining Program 
• Complimentary uniform laundering
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
• Access to our company-matched Defined Contribution Pension Plan (DCPP)
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs

What you will be doing:

• Act as the primary point person responsible for the condition and function of hotel guest rooms
• Complete repairs and paint touch ups on the spot, escalating to trades specialists as required
• Check plumbing, electrical, lighting, paint, caulking, drapery, blinds and heating/cooling
• Complete long-term project work to improve the room product and guest experience
• Use an electronic work order system to create, update, and complete work requests
• Continuous process improvements aimed at improving the customer experience
• Respond to guest and colleague maintenance issues in a timely fashion
• Use toll and complete maintenance tasks to a high degree of quality
• Sourcing and purchasing of material
• Assist maintenance team members as required
• Attend and lead meetings as required
• Other duties as assigned

Your experience and skills include:

• A minimum of 1 year maintenance/construction experience in a professional shop
• A minimum of 1 year supervising people and/or leading projects
• Proven history of working well independently with minimal supervision
• Commitment to excellent service and exceeding guests expectations
• Clear and professional communication skills, both written and verbal
• Strong ability to use technology to complete tasks and do research
• Ability to perform maintenance tasks with a high degree of quality
• Team player with proven success in relationship building
• A high level of responsibility and commitment
• Ability to use tool proficiently and safely
• Excellent organizational skills

Physical Aspects of Position (include but are not limited to): Constant standing and walking, Frequent bending and kneeling, frequently carrying and lifting, occasional descending/ascending ladders and stairs

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment: Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS