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Pullman Melbourne On The Park, East Melbourne, Australia

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REF91506Q

Porter

Region

MEA SPAC


Company Description

At Pullman, we celebrate the transformative power of progress — thriving on the art of seeing the familiar in new ways. Here, diverse perspectives collide to spark creativity, and fresh possibilities unfold.

Perfectly positioned on the edge of Fitzroy Gardens and just moments from the MCG, Pullman Melbourne on the Park stands as one of the city’s most iconic hotels, renowned for its legacy of delivering first-class experiences to business travellers, curious explorers, and passionate sports fans alike.


Job Description

Our Concierge team is responsible for providing first impressions to our guests.

As a Porter, your key responsibilities will include (but not limited to):

  • Welcoming guests.
  • Carrying luggage.
  • Valet parking guest vehicles.
  • Explaining hotel facilities.
  • Maintaining the cleanliness standards of the Hotel entrance.
  • Providing tourism information including dining and entertainment recommendations.
  • Promoting the Accor Live Limitless Loyalty Program.
  • Ability to work a flexible 7-day roster including AM and PM shifts.

You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.


Qualifications

The successful candidate will have previous experience in a similar role plus (but not limited to):

  • Ability to lift sometimes heavy luggage.
  • Ability to work as part of a team but also independently.
  • Ability to provide prompt and efficient service including upselling advantageous.
  • Time management skills with the ability to multi-task.
  • Responsible Service of Alcohol and
  • C Class Driver’s Licence (Manual).

Additional Information

  • Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.

  • Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.

  • Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US