People & Culture Manager – Mercure/ibis Perth

Mercure Perth is conveniently located in the heart of Perth city, with the major shopping, entertainment and nightlife areas all close by. The hotel features 239 well-appointed rooms, along with a great restaurant, a cafe, bar, heated rooftop swimming pool, and gym. Business guests are well catered for at Mercure Perth with 6 modern meeting rooms available, accommodating up to 350 delegates.

ibis Perth has recently undergone a stunning refurbishment, unveiling a fresh new look that elevates the guest and team experience to a whole new level. Ideally located in the Perth West End, ibis Perth is just 300m from the bustling Murray and Hay Street shopping malls. The hotel features 192 modern, air-conditioned rooms, and guests can enjoy our stylish, elevated bar and all-day dining outlet, serving delicious meals and refreshing beverages. With revitalised spaces, a warm team culture, and a renewed focus on excellence, ibis Perth is ready to leave a lasting impression on both guests and employees alike.

As the People & Culture Manager for Mercure & ibis Perth, you will play a key role in driving the Hotel’s People & Culture strategy, ensuring that all people and culture functions align with Accor’s values, policies, and operational goals.

You will oversee all aspects of the employee experience, fostering a positive workplace culture and supporting leaders through effective coaching and performance management frameworks. With a strong focus on employee and industrial relations, you will ensure compliance with legislation, manage grievance and disciplinary processes, and cultivate an environment built on respect, engagement, and wellbeing. Your key responsibilities will include:

• Managing all aspects of employee relations, including grievances, investigations, and industrial matters.
• Ensuring compliance with Fair Work legislation, modern awards and internal HR policies.
• Provide accurate and timely advice to managers and team members on employment matters.
• Supporting leaders with recruitment, onboarding, learning & development, and succession planning.
• Promoting engagement and wellbeing initiatives that enhance team culture and retention.
• Overseeing payroll compliance, compensation and benefits reviews, and HR reporting metrics.
• Driving diversity, equity, and inclusion initiatives to strengthen the Heartist spirit.
• Implementing the annual People & Culture business plan aligned with hotel and regional objectives.
• Implement training and development programs, fostering a culture of continuous learning and growth.

The successful candidate will hold a tertiary qualification in Human Resources or a related discipline, and bring a minimum of five years’ experience in a senior People & Culture or HR role, ideally within hospitality.

You will also demonstrate:

• Strong knowledge of Australian employment legislation and modern award interpretation.
• Proven experience in employee relations and industrial relations.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to influence and coach at all levels of the organisation.
• High attention to detail, organisation, and the ability to manage multiple priorities.
• A passion for people and hotel operations, with a collaborative and hands-on approach.
• Entrepreneurial spirit with drive, ambition, and a high level of energy.

Why Work With Accor? Glad You Asked!

• ALL Heartist Membership – Save on stays, food and drink at 5,000+ Accor hotels worldwide

• Friends & Family Discounts – Share the perks with the people who matter most

• Learn Your Way – Access world-class training and career development programs

• Global Career Opportunities – With over 400 hotels in the Pacific and 110 countries worldwide, where you go is up to you

• Come As You Are – We’re all about inclusion, individuality and creating a space where everyone belongs

This isn’t just a job. It’s your chance to be part of something bold, welcoming, and a little bit fun!

Ready to style your career your way?
Click APPLY NOW and start your next chapter with Accor.