- Full-Time
- Permanent
- RAFFLES
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Raffles The Palm Dubai, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF46806Y
Order Taker - IRD
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 381 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.
- Update white board daily (AM).
- Prepare daily cashiering forms and operational forms.
- Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures.
- Complete knowledge of menus and wine lists, and up-to-date information about specialities and menus.
- Regular check with culinary team for non availability items.
- Answer all phone calls promptly and efficiently, using the correct greeting.
- Carry out correct order taking procedures with recommendations to the guest.
- Seize opportunity to up sell IRD food and beverage products.
- Carry out proper cashiering procedures as set by Raffles standards.
- The ability to maintain a clean, neat and orderly order taker cabin throughout service.
- Correct preparation of all necessary operational material in the order taker cabin and in the pantry areas.
- Reporting of any guest comments to the superior, completing guest preference sheet.
- Conscientious handling of operating equipment and maintaining the department in a clean and tidy condition.
- Will write beverage storeroom requisition for approval by IRD Manager.
- To communicate to both internal and external customers in a polite, courteous and constructive manner.
- Learning of safety, sanitation and hygiene policies.
- Participation in internal training and necessary meetings.
- To maintain good working relationship with own colleagues, and all other departments.
- To actively promote the services and facilities of Raffles The Palm to guests and suppliers of the Hotel.
- Report to manager any kinds of deviation from set standard and procedures.
- To ensure amenities are send to the room in according rooming list & Raffles The Palm standard.
- Maintain complete knowledge of all F&B services, outlets, hotel services/features and hours of operation.
- Follow Raffles The Palm telephone standard.
- To control & maintain delivery timing within Raffles The Palm standard.
PERSONAL ATTRIBUTES
- Average reading, writing and oral proficiency in the English language
- Must be well presented and professionally groomed at all times
- Able to account and handle cash effectively and efficiently
- Good communication and customer contact skills; good problem resolution skills
- Basic F&B product knowledge with a focus on wine
- Team player with strong interpersonal skills and attention to detail
PERSONAL ATTRIBUTES
- Reading, writing and oral proficiency in the English language
- Must be well presented and professionally groomed at all times
- Able to account and handle cash effectively and efficiently
- Good communication and customer contact skills; good problem resolution skills
- Basic F&B product knowledge
- Team player with strong interpersonal skills and attention to detail
- Secondary education
EXPERIENCE
- Minimum 1-year food and beverage serving experience
- Previous public contact and/or cashiering experience
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
RIXOS BEACH CLUB QETAIFAN ISLAND, Lusail, Qatar
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Temporary
Locations
Lusail
Job Category
Food & Beverage
Description
BarbackA Barback plays a crucial support role in bar operations, ensuring that bartenders have everything they need to serve guests efficiently.Ensure bar stations are fully stocked before and during
Reference
e7296f54-5f94-41c1-a00f-3fa160d5702d
Expiry Date
01/01/0001
Salary
Location
RIXOS BEACH CLUB QETAIFAN ISLAND, Lusail, Qatar
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Temporary
Locations
Lusail
Job Category
Food & Beverage
Description
Specialty WaitressThis role requires extensive menu knowledge, expertise in food and beverage pairings, and the ability to deliver an exceptional dining experience.Provide specialized, high-quality se
Reference
4b283f73-39dc-44b5-ac0e-27d27f1c193b
Expiry Date
01/01/0001
Salary
Location
RIXOS BEACH CLUB QETAIFAN ISLAND, Lusail, Qatar
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Temporary
Locations
Lusail
Job Category
Food & Beverage
Description
VIP WaitressA VIP Waitress is responsible for providing high-end food and beverage service to VIP guests. The role requires exceptional customer service, professionalism, and attention to detail to en
Reference
b370b7f8-12c4-4657-b88b-378aa9c649c3
Expiry Date
01/01/0001
Salary
Location
RIXOS BEACH CLUB QETAIFAN ISLAND, Lusail, Qatar
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Temporary
Locations
Lusail
Job Category
Food & Beverage
Description
VIP HostessA VIP Hostess is responsible for providing exceptional service to high-profile guests, ensuring a seamless and exclusive experience. This role involves greeting VIP clients, managing reserv
Reference
e619abbd-f07b-460f-b6a5-5a9febf8f4ba
Expiry Date
01/01/0001
Salary
Location
RIXOS BEACH CLUB QETAIFAN ISLAND, Lusail, Qatar
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Temporary
Locations
Lusail
Job Category
Food & Beverage
Description
Head WaitressThe Head Waitress is responsible for overseeing the waiter/ waitress, ensuring excellent customer service, and maintaining a high standard of dining experience. This role involves trainin
Reference
efded256-8eca-4fee-a254-6c2b1bec39cb
Expiry Date
01/01/0001
Salary
Location
RIXOS BEACH CLUB QETAIFAN ISLAND, Lusail, Qatar
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Temporary
Locations
Lusail
Job Category
Food & Beverage
Description
Head BartenderThe Head Bartender is responsible for leading the bar team, overseeing daily bar operations, ensuring high-quality beverage service, and maintaining an exceptional guest experience. This
Reference
b40f8a8e-3d42-4498-86f0-29a540e4aca2
Expiry Date
01/01/0001
Salary
Location
Novotel Jaipur Convention Centre, Jaipur, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Jaipur
Job Category
Food & Beverage
Description
Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation Assist management to supervise junior t
Reference
565537f4-88ce-403c-a478-6f293f1cd12a
Expiry Date
01/01/0001
Salary
Location
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Food & Beverage
Description
Stewarding Shift LeaderDo you have a heart to serve and love being part of a team? As Stewarding Shift Leader, you will assist in the execution of memorable Food & Beverage experiences for our guests.
Reference
8f4d8ee5-0003-4f04-a574-458d72463d97
Expiry Date
01/01/0001
Salary
Location
Novotel Visakhapatnam Varun Beach, Visakhapatnam, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Visakhapatnam
Job Category
Food & Beverage
Description
We are seeking a dynamic and customer-focused Food & Beverage Executive to join our team in Visakhapatnam, India. As a key member of our food and beverage department, you will be responsible for ensur
Reference
8027ed7f-2d4a-4f8d-b69f-b538555beb1e
Expiry Date
01/01/0001
Salary
Location
FAIRMONT FAIRMONT UDAIPUR PALACE, Udaipur, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Udaipur
Job Category
Food & Beverage
Description
Perform opening/closing side duties as assigned and set all tables according to standards and procedures.Deliver F&B services in accordance to departmental standards and proceduresCheck on table setti
Reference
b1518787-de17-4701-8ac5-d13095fb2a6a
Expiry Date
01/01/0001