Operations Manager

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

Your talent, your dreams and interests make you who you are and that is important to us at Adagio Edinburgh Royal Mile.
If you are not afraid to roll up your sleeves and use them if your colleagues from another team need your help, come and work with us, we finally do it together!

With 146 studios / apartments located in the middle of the city centre, the hotel is easily accessible by car, bicycle and of course public transport. The hotel has been designed to make our guests feel at home from the moment they step into the hotel. Adagio is the perfect place to stay for a short stay or for a stay of several months.

We want to offer our guests a different experience than they are used to in traditional hotels and that is why we are looking for 'down-to-earth' and reliable people, who have the nature to make guests feel at ease and not as a guest, but as part of the 'family'.

At Adagio people are central to everything we do. We believe in accepting someone with a smile and a character of their own. We take care of training and development so that our team have a genuine interest and every day have a lot of fun at their work.

So, do you have this talent with great ambitions and sense of creating an experience, and are you ready to be part of making a piece of history? Do not wait any longer and let us know,

We look forward to hearing from you!  

The Operations Manager reports directly to the Cluster General Manager and acts on their behalf in their absence, is responsible for the entire operation including Food and Beverage, Rooms, Guest Experience and Sales and Marketing.

Your role is to enforce standards and, to guarantee a consistently high quality guest experience, coordinate all aspects of the operation to ensure that each department functions at an optimal level in key areas including service, revenue generation and cost management.

•Creates a culture which is service focused, positive and driven to succeed, open to change and creative in approach.

•Excellent communicator with well-developed stakeholder management skills (internal and external)

•Exceptionally organised with the ability to efficiently prioritise manners.

•Ability to remain calm when under pressure.

•Ability to work a flexible roster including mornings, evenings, weekends and public holidays

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Adagio’s limitless possibilities.

In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide.