- Full-Time
- Permanent
- Rooms
- ACCOR
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Novotel Queenstown Lakeside, Queenstown, New Zealand
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REF50952Z
Night Receptionist
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
Novotel Queenstown Lakeside is centrally located on the shores of Lake Wakatipu and is the largest hotel in Queenstown with 273 rooms, catering for leisure guests, incentives and small meetings. We are proud of our diverse workplace with up to 30+ nationalities from all over the world.
Are you at your best at night, even when it comes to work? Then we are looking for you! We have an amazing opportunity for Night Receptionist to join our team. Using effective front office skills, you will ensure and excellent customer service experience for all our guests, during their stay.
Job Description
- Assist the Night Manager/Night Supervisor with the night audit process.
- Guest registration and departure.
- Maintaining accurate guest accounts and provide accurate and helpful information
- Attend to all incoming calls in a professional and polite manner; and
- Take phone booking for reservations.
- Maintaining strict security procedures to ensure guest confidentiality and safety.
- Assist with any overnight housekeeping requests.
- We offer competitive pay with a favorable night time overtime allowance.
- You will work from 10.30PM till 07.00AM.
Qualifications
- Previous experience in Front Office and OPERA cloud will be advantageous, training will be provides to suitable candidate.
- Full Drivers License for valet parking.
- Great people and communication skills.
- A high level of attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Experience in dealing with challenging situations, ability to remain calm under pressure and excellent problem solving capability.
Why work for Novotel, Queenstown?
- Staff meals provided while on shift
- Uniforms, washed and laundered daily.
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
- Accor's refer-a-friend bonus
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program
Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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