Night Manager

Situated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests.

With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City (with some stunning views across the river to Southbank and beyond). We are a bright, colourful and stylish hotel, with a vibrant and diverse culture of Heartists who work here with us.
 
Our team values here at ibis Styles are:

Fun - We're all about embracing the fun vibes! Picture a place where laughter echoes, where creativity is encouraged, and joy is contagious. It's all about conjuring unforgettable moments for our awesome team and guests!

Care- Care and loyalty are at our core, just like having each others' backs- we look out for one another

Excellence - Excellence is out anthem! We celebrate our victories and this fuels our continued success.

Empowerment - Our team thrive on flexibility and autonomy and we embrace a 'failure-friendly culture

Learn more about us via LinkedIn: https://www.linkedin.com/company/ibis-styles-brisbane-elizabeth-st

Due to internal movements, we are looking for our next Full-Time Night Manager to join the ibis Styles team.

As Night Manager, you will be responsible for overseeing all operations during the night shift, ensuring the smooth running of the hotel and creating a safe, sound and exceptional guest journey from night until morning.

Your Primary duties & responsibilities include:

• Manager on duty for the hotel, including check-ins, check outs and guest enquiries
•  Perform night audit functions, ensuring proper balancing of hotel revenues in rooms and food & beverage
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensuring the safety of our guests throughout the night

Your experience and skills include:

• Full Australian Working Rights- this role is not available for sponsorship
• Service focused personality and the love of working through the night is essential 
• Ability to work flexible schedule, including ability to work across a 7-day roster, including, weekends and public holidays, shift hours are from 11pm – 7am
• A good understanding of finance and accounting practices
• Extensive knowledge of Front Office operations- essential
• Prior experience working with Opera Cloud or a related system
• Proven ability to build and maintain good relationships with all stakeholders
• Multi-tasker that is highly organised, detail-oriented, and able to manage conflicting priorities
• Ability to lead by example, believe in a strong team culture and set the scene for high performance

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"