- Full-Time
- Permanent
- HYDE
- Rooms
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HYDE PERTH, Perth, Australia
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REF88034U
Night Manager
Region
Luxury & Lifestyle
HYDE Perth is preparing to make its grand debut – bringing the signature HYDE energy to the vibrant heart of Western Australia. This bold and stylish new opening will embody the spirit of the HYDE brand: luxurious yet laidback, sophisticated with a festival soul.
HYDE is embracing an evolved brand identity that is all about a festival vibe with music at its core. HYDE perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. HYDE is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger.
As our Night Duty Manager, you’ll be the go-to leader overseeing the entire hotel operation overnight. You’ll ensure a smooth, safe, and service-driven environment while supporting late arrivals, early departures, guest needs, and any unexpected situations that arise after hours. You’ll play a key role in ensuring the hotel is polished, prepared, and ready for a seamless handover each morning. If you thrive at night, lead with calm confidence, and love crafting unforgettable guest moments, this role is for you.
Main Functions
- Be the primary point of contact for all guests overnight—handling check-ins, check-outs, and guest requests with professionalism and warmth.
- Resolve guest concerns calmly and confidently, ensuring positive outcomes and follow-up.
- Oversee nightly operations across Front Office, Housekeeping, and Engineering.
- Conduct property walkthroughs, ensuring safety, security, cleanliness, and brand standards.
- Respond to emergency or security situations in line with established procedures.
- Support or complete Night Audit tasks, including daily reconciliations and report preparation.
- Review logs, incident reports, and handover notes for clear morning communication.
- Lead, motivate, and guide the overnight team, ensuring high service delivery and readiness for morning operations.
- Minimum 2 years' supervisory or management experience in Front office in luxury or upper-scale hotel operations, ideally in overnight role.
- Strong decision-making and problem-solving skills, with the ability to remain composed under pressure.
- Confident leadership style with the ability to guide a small team independently.
- Experience with PMS systems (Opera Cloud preferred) and audit/financial processes.
- Excellent communication skills and a guest-first mindset.
- Able to work overnights, weekends & public holidays.
- Confidence in emergency response (Chief Warden/First Aid experience highly regarded).
- Current RSA and First Aid certifications or willing to obtain.
- Full, unrestricted Australian working rights.
Ready to Make Your Mark?
If you’re energised by people, thrive in a buzzing hotel environment, and want to build your career with the fastest growing global lifestyle brand, we’d love to hear from you.
Apply now and be part of the HYDE Perth opening team.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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