Night Auditor

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.

All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, and a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.

Join our motivated and vibrant Team and build your career with us.

• To maintain all guest ledgers accounts on a current basis by posting charge on them as the charges are received from the various sales outlets in the hotel.
• To checkout departing guests, post guest ledger charges.
• To properly maintain to handle safe deposit boxes.
• To post manual charges to guest bills.
• To apply advance deposits to respective reservations as per our local policy and procedure.
• Ensures that charged vouchers to guest’s folios are properly signed by respective guests.
• Refunds advance deposits according to our local policy and procedures.
• Issues guests’ paid outs as per hotel’s regulations
• Handles telephone bills.
• Apply the day-use rates to all late checkouts.
• Handles the credit card data capture terminals properly.
• Files properly all guest outlet checks and vouchers in the rack.
• Obtains and checks bank receipts in terms of expiry date, guest name and amount consumed.
• Evaluates all travel agents’ vouchers upon receipt.
• Transfer charges from/to guests’ folios whenever needed.
• Prints guest folio before condensing it.
• Balances the final shift audit.
• Maintains proper records of hotel safe deposit boxes.
• Controls and maintains the logbook of house master keys as well as other keys kept at the F.O. Cashier’s desk.
• Check out individual guests and groups.
• Prints telephone statements when requested.
• Witnesses the cash drop box and obtain the relevant signatures.
• Prepares the daily cash drop envelopes as per computer reading and explains any discrepancies, if any.

• Educated to bachelor’s degree level or beyond, most likely within a business or hospitality management-related discipline, or experience equivalent.
• Prior experience in the same position.
• Prior experience in pre-opening.
• A native Arabic speaker and fluency in verbal and written English are essential.
• Must be a highly capable user of Microsoft Office programs, including Excel, Word, PowerPoint and Outlook.
• Previous working experience in a truly global work environment is essential.

This is a pre-opening role.