Night Auditor

Novotel Queenstown Lakeside is centrally located on the shores of Lake Wakatipu and is the largest hotel in Queenstown with 273 rooms, catering for leisure guests, incentives and small meetings. We are proud of our diverse workplace with up to 30+ nationalities from all over the world.

Are you at your best at night, even when it comes to work? Then we are looking for you! We have an amazing opportunity for Night Auditor to join our team. Using effective front office skills, you will ensure and excellent customer service experience for all our guests, during their stay.

• Able to work independently.
• Guest registration and departure.
• Maintaining accurate guest accounts and provide accurate and helpful information
• Attend to all incoming calls in a professional and polite manner; and
• Take phone booking for reservations.
• Maintaining strict security procedures to ensure guest confidentiality and safety. 
• Assist with any overnight housekeeping requests.
• We offer competitive pay with a favorable night time overtime allowance between 12am - 5am.
• You will work from 10.30PM till 07.00AM.

• Previous experience in Front Office and OPERA cloud will be advantageous, training will be provides to suitable candidate.
• Full Drivers License will be advantageous.
• Great people and communication skills.
• A  high level of attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Experience in dealing with challenging situations, ability to remain calm under pressure and excellent problem solving capability.
• $28.18 - $29.66

Why work for Novotel, Queenstown?

• Staff meals provided while on shift
• Uniforms provided, washed and laundered daily.
• Staff Accommodation available
• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program
• Full time minimum 30 hours

Place of employment is Novotel Queenstown Lakeside

6 Earl St  Queenstown

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

CV & Cover letter please