Company Description
Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!
These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.
Whatever your role, we're all here to make the customer experience as unforgettable as possible.
Our mission: to bring little moments of happiness to people.
Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.
Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.
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Our commitment to diversity and inclusion:
Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.
Job Description
Would you like to be Mama Shelter Cape Town?
THE MISSION?
You're the hero behind the scenes, making sure Mama never skips a beat. Whether it's a guest room, a buzzing restaurant, or a back-of-house area, you keep everything running smoothly. 🔧✨
Electrical issue? Plumbing leak? Aircon acting up? You jump into action, diagnose the problem, and get things back on track before anyone has time to panic. ⚡🚰❄️
You're a true jack (or jill) of all trades, turning your hand to carpentry, painting, repairs, and general maintenance to keep Mama looking fresh and fabulous. 🎨🪚
Preventative maintenance is your secret weapon. You spot problems before they happen, keeping our equipment, systems, and facilities in tip-top shape. 📋🔍
Guests may not always know your name, but they'll definitely feel the difference your work makes. You respond with professionalism, efficiency, and a smile. ❤️🏨
Safety is non-negotiable for you. You follow procedures, respect regulations, and help create a safe environment for guests and teammates alike. 🦺✅
You believe that every drop of water and every watt of energy matters, helping Mama stay sustainable while keeping operations running perfectly. 🌍💚
Qualifications
MADE FOR YOU? ONLY IF…
You have experience in hotel maintenance, facilities, construction, engineering, or a similar environment and aren't afraid to get your hands dirty. 🏨🔧
You know your way around electrical systems, plumbing, HVAC, carpentry, painting, and general building maintenance. You're not expected to know everything, but you're always willing to learn. ⚡🚰🪚
Problem-solving is basically a hobby. When something breaks, you don't see a problem, you see a challenge. 🧩💡
You're organised, reliable, and able to manage multiple tasks without sacrificing quality. 📋✅
You take pride in your work and notice the little things that others miss. 👀✨
Working with people comes naturally to you. Whether it's a guest, contractor, or fellow team member, you know how to communicate with confidence and respect. 🤝😄
Additional Information
YOUR LITTLE EXTRAS :
You can hear a strange noise from across the building and immediately start investigating. Sherlock Holmes would be proud. 🕵️🔧
Your toolbox is your happy place. 🧰❤️
You don't just repair things; you improve them. ✨
Flexible hours, weekends, public holidays or emergency call-outs don't scare you. Hospitality never sleeps, and sometimes neither do maintenance issues. 🌙⚙️
You're calm under pressure and always ready with a solution, even when everyone else is still trying to figure out the problem. 😎💪
And of course, you're comfortable communicating in English and working in a fast-paced environment where no two days are ever the same. 🗣️🏨
Additional information
We’re sure you know the beat🎶:
- 1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
- Chorus: After the successful telephone interview, we will see you at Mama, be ready!
- (chorus x2 depending on the position)
- Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.
