Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
The Chief Engineer is responsible for leading the hotel’s Engineering Department and ensuring the safe, efficient, and reliable operation of all building systems, equipment, and facilities. The role oversees preventive and corrective maintenance, technical compliance, energy efficiency, and engineering team performance while supporting exceptional guest experiences and MGallery brand standards.
Main Responsibilities and Duties:
1. Engineering Operations & Preventive Maintenance:
- Lead the daily operation, inspection, maintenance, and repair of the hotel’s mechanical, electrical, plumbing, HVAC, and building management systems.
- Develop and implement preventive maintenance programs for guest rooms, public areas, back-of-house facilities, and technical equipment.
- Ensure the reliable operation of power supply, generators, water systems, heating and cooling, lifts, and other critical infrastructure.
- Oversee maintenance of pools, SPA facilities, kitchen and laundry equipment, and beach-related hotel facilities, as applicable.
- Respond promptly to technical faults, guest maintenance requests, and emergencies, minimizing disruption to hotel operations.
- Maintain accurate maintenance logs, equipment records, service histories, and inventory of spare parts and engineering supplies.
- Coordinate with other departments to schedule works and maintain high standards of property appearance, functionality, and guest comfort.
2. Health, Safety & Regulatory Compliance:
- Ensure that engineering activities and building systems comply with applicable Albanian laws, safety regulations, and hotel policies.
- Oversee fire and life-safety equipment, emergency systems, inspections, testing, and relevant maintenance records.
- Establish safe working procedures and ensure correct use of protective equipment by staff and contractors.
- Coordinate emergency response procedures, technical risk assessments, and corrective actions arising from inspections.
3. Budgeting, Sustainability & Project Management:
- Prepare and monitor the Engineering Department budget, maintenance expenditure, and capital improvement proposals.
- Track utility consumption and implement initiatives to optimize energy and water efficiency without compromising guest comfort.
- Manage external contractors, service providers, quotations, procurement requests, and service contract performance.
- Plan and supervise repairs, refurbishments, and technical improvement projects, ensuring quality, cost control, and minimal operational disruption.
4. Team Leadership & Quality Standards:
- Lead, train, schedule, and evaluate the engineering team, ensuring effective staffing and clear assignment of responsibilities.
- Conduct regular property inspections, prioritize maintenance needs, and report technical risks and performance to hotel management.
Ensure compliance with hotel standard operating procedures, Accor/MGallery brand requirements, and established quality standards
Qualifications
What You'll Bring...
Essential:
- Trade qualification in Electrical, Mechanical, Refrigeration, Plumbing, Building Services or related discipline.
- Previous leadership experience in hotel engineering, facilities management or a comparable environment.
- Strong knowledge of building systems, preventative maintenance and asset management.
- Experience managing maintenance budgets and capital projects.
- Strong problem-solving and decision-making abilities.
- Exceptional stakeholder management and communication skills.
- Ability to lead, coach and develop high-performing teams.
Desirable:
- Previous hospitality or hotel industry experience.
- Building Management Systems (BMS) experience.
- Project Management qualifications.
- Fire Safety Adviser certification.
- Pool Plant Operator certification.
- First Aid and CPR certification.
