- Full-Time
- Temporary
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
Mercure Roma Piazza Bologna, Rome, Italy
__jobinformationwidget.freetext.ExternalReference__
REF39424L
Mercure Roma Piazza Bologna - Reception agent f/m
Region
Europe and North Africa
Unisciti a noi ad Accor, dove la vita pulsa di passione!
Pioniere nell'arte dell'ospitalità responsabile, il Gruppo Accor riunisce più di 45 marchi, 5.600 hotel, 10.000 ristoranti e destinazioni lifestyle in 110 paesi. Sebbene ogni marchio abbia la propria personalità, dove potrai davvero ritrovarti, tutti condividono un'ambizione comune: continuare a innovare e sfidare lo status quo.
Unendoti a noi, diventerai un Heartist®, perché l'ospitalità è, prima di tutto, un'opera del cuore.
Entrerai a far parte di un ambiente premuroso e di un team in cui potrai essere tutto ciò che sei. Ti troverai in un luogo che ti aiuta a crescere, a realizzarti, a scoprire altre professioni e a perseguire opportunità di carriera, nel tuo hotel o in altri ambienti di ospitalità, nel tuo paese o in qualsiasi parte del mondo!
Potrai godere di vantaggi esclusivi, specifici per il settore e non solo, nonché di un forte riconoscimento per il tuo impegno quotidiano.
Tutto ciò che farai con noi, indipendentemente dalla tua professione, offrirà un profondo senso di significato, per creare esperienze durature, memorabili e di grande impatto per i tuoi clienti, per i tuoi colleghi e per il pianeta.
L'ospitalità è un'opera del cuore.
Unisciti a noi e diventa un Heartist®.
L'offerta di lavoro è riferita ad entrambi i sessi secondo quanto previsto dal D.Lgs. 903/77 e dal D.Lgs. 125/91
- Check-in e check-out
- Assegnazione delle camere in coordinamento con il reparto housekeeping, rispettando le preferenze e le aspettative dei clienti
- Anticipare le esigenze degli ospiti e gestire le loro richieste
- Avere una conoscenza completa dell'hotel, comprese tutte le tipologie di camere, relative caratteristiche e servizi, tariffe, punti ristoro e promozioni, ecc.
- Promuovere i servizi dell'hotel ed up-selling
Parliamo di te:
Attento/a agli altri e all'ambiente che ti circonda: contribuisci a rendere il soggiorno dei clienti impeccabile quanto indimenticabile portando il tuo piccolo tocco personale!
Un forte spirito di squadra ed uno spiccato senso di capacità relazionale sono imprescindibili.
Molto fluente in italiano ed inglese, hai anche una buona conoscenza di una terza lingua.
Cosa offriamo:
- Far parte di un'azienda internazionale
- Lavorare per un marchio leader come Accor presente in più di 110 paesi
- Formazione, sviluppo ed opportunità di carriera
- Carta sconti Accor
- Agevolazioni per assistenza medica
Il tuo sviluppo:
Inoltre, Accor ti offre una formazione in tutti i lavori alberghieri durante tutta la tua carriera ed infinite possibilità di sviluppo professionale in molteplici strutture e marchi all'interno degli hotel del gruppo.
Il nostro impegno per la diversità e l’inclusione: Siamo un’azienda inclusiva e la nostra ambizione è attrarre, reclutare e promuovere talenti diversi.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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