Company Description
At Accor, we believe that luxury is defined by memorable moments and exceptional experiences. Our people bring those moments to life, and we are proud to offer inspiring career pathways, world-class training, and opportunities to work in some of the most iconic hospitality destinations in Australia.
Who we are…
A sanctuary of style located on the doorstep of Chadstone - The Fashion Capital, Hotel Chadstone Melbourne MGallery offers guests a luxury escape unlike any other. Our sophisticated surroundings, personalised service and attention to detail create an environment where every event becomes an opportunity to create something memorable.
Our Meetings & Events team delivers a diverse range of experiences, from corporate meetings and conferences to social celebrations, dinners, parties and weddings. Whether it's an important business event or one of life's biggest celebrations, our guests trust us to deliver every detail to an exceptional standard.
Job Description
As a Meetings & Events Attendant, you will play an important role in delivering seamless and memorable events, providing attentive service while ensuring every detail is executed to the highest standard.
- Provide professional food and beverage service across corporate events, dinners, weddings, parties and social celebrations
- Deliver warm, attentive and personalised service throughout every event
- Assist with room set-ups and pack-downs, ensuring spaces are presented beautifully and ready for guests
- Prepare meeting and event spaces according to detailed function requirements
- Anticipate guest needs and respond promptly to requests throughout the event
- Maintain exceptional attention to detail across room presentation, table settings, service and event requirements
- Work closely with the Meetings & Events team, kitchen and other hotel departments to ensure seamless event delivery
- Remain calm, flexible and solutions-focused during busy service periods and changing event requirements
- Assist with maintaining high standards of cleanliness, presentation and organisation throughout events
- Create genuine connections with guests and look for opportunities to make their experience more memorable
- Support the team to deliver events that reflect the luxury standards of Hotel Chadstone Melbourne MGallery
Qualifications
- A positive attitude and genuine passion for hospitality and guest service
- Strong attention to detail and pride in delivering high standards of presentation and service
- Confidence working in a fast-paced environment where priorities can change quickly
- Excellent communication skills and the ability to engage confidently with guests
- A proactive, can-do approach and willingness to go above and beyond for guests
- A reliable and committed team player who enjoys working collaboratively
- Previous hospitality, food and beverage or events experience is highly regarded
- A current RSA Certificate
- Availability across weekdays, evenings, weekends and public holidays is essential, with flexibility to work around event requirements
Additional Information
What’s in it for you...
- Great benefits – worldwide accommodation and food & beverage discounts from day one, Chadstone Shopping Centre discounts, free nights’ accommodation on your anniversary with Accor, discounted health insurance, and a free, confidential Employee Assistance Program
- A supportive, dynamic team environment in one of Melbourne’s most iconic luxury hotels
- Work close to home – based in Melbourne’s vibrant south-east, avoid the CBD commute
- Endless growth opportunities as part of Accor, Australia’s largest hospitality employer – with access to industry-leading training, career pathways across a global network, and the ability to truly shape your future
Apply now to become part of the story at Hotel Chadstone Melbourne MGallery. We can’t wait to welcome you!
