Marketing & Communications Manager (M/F)

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

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Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Ready to elevate Mama Shelter’s brand to new heights? 🌟✨
We’re searching for a creative and proactive Marketing & Communications Manager to join our vibrant team 🌟and drive our marketing and PR efforts. If you’re passionate about media relations, event planning 🎉, and supporting our sales teams 📈, this role is perfect for you!

Your mission, should you choose to accept it:

• You’ll be the mastermind behind all press inquiries 📰✨, ensuring our hotel is always in the spotlight. Your role includes organizing standout PR events 🥂🎊 that capture attention and enhance our brand image.
• Taking care of journalists staying with us will be part of your daily routine 📅🛏️, ensuring they have an unforgettable experience at Mama Shelter. You’ll be proactive in implementing creative PR measures 💡🚀 to keep our hotel buzzing with excitement.
• Managing our marketing budget is key to your role 💰📊, so you'll forecast, plan, and monitor expenses to maximize impact. You’ll also keep our press database and marketing materials updated 📂🖼️, from press releases to photo archives.
• Building and maintaining relationships with local journalists, community leaders, and VIPs is crucial 🤝🎤. You’ll make sure to keep the press engaged through thoughtful interactions and regular updates.
• Internally, you'll support our Rooms, F&B 🍽️, and Banquet teams 🎉 with marketing activities that drive bookings and sales. Communication is key 📞🔗, so you'll keep the team informed about all relevant news and maintain a positive internal environment.
• Always be prepared and adhere to hotel standards while maintaining a high level of professionalism 🕶️👔. You’ll also be involved in special tasks and new openings 🎈🚪, ensuring everything runs smoothly and effectively.
• As the Marketing Manager, you’ll lead your team with energy and creativity across all marketing actions for Mama Singapore, ensuring every campaign is as vibrant as the spirit of our brand. ✨🚀

MADE FOR YOU? ONLY IF…

• You’re the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky. 💪
• You’re as real as it gets: Integrity and professionalism are your middle names, and you always keep it 100% honest. 🌟
• Transparency is your thing: Your motives, methods, and goals are clear as day. No smoke and mirrors here! 🔍
• You own your oops moments: Mistakes happen – you own them, learn from them, and help the team avoid them next time. 🙌
• Business with a heart: You believe in doing things right, with honesty and fairness. No shortcuts. ⚖️
• You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault. 🗝️

YOUR LITTLE EXTRAS :

• You always follow through: When you commit, you deliver. Every time. 🚀
• Team player (and solo star): Whether you’re working with the squad or flying solo, you nail it. 👥🌟
• Your vibe is positive & approachable: You’ve got that energy that lifts the room, for both your colleagues and guests. 😊
• You know your people: You take the time to get to know your teammates and our guests. Relationships matter. 💬
• You’ve got everyone’s back: We’re all in this together – one big family making magic happen. 🤝✨

What’s In It for You

• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Competitive salary, and some nice extra perks across the Ennismore family of brands!
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture