- Full-Time
- Permanent
- BANYAN TREE
- Rooms
__jobinformationwidget.freetext.LocationText__
Banyan Tree Dubai, Dubai, AE
__jobinformationwidget.freetext.ExternalReference__
REF26341F
Manager, Rooms
Region
Luxury & Lifestyle
Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.
Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.
Summary
This role oversees the planning, supervision, and management of all Rooms & Front Office sections to maintain service standards aligned with the hotel’s strategic plan.
Responsibilities
• Prepare and analyze monthly P&L and month-end reports, identifying deviations from business plan goals.
• Collaborate with Finance to manage the department’s budget and financial forecasts.
• Participate in management meetings to review progress towards business plan goals and develop the annual departmental business plan.
• Coordinate with Reservations, Sales & Marketing departments to devise strategies for sound business decisions.
• Conduct daily hotel tours, ensuring team members adhere to policies and procedures.
• Conduct line-ups and weekly meetings with divisional managers, reviewing pertinent business information.
• Analyze departmental profits, expenses, occupancy, and revenue trends.
• Monitor and address guest complaints promptly and efficiently.
• Anticipate sold-out situations and assist in finding alternative accommodations for guests.
• Review out-of-order rooms and monitor accrual categories.
• Plan for future staffing needs and recruit direct reports.
• Identify and develop team members, providing mentorship and training.
• Conduct performance reviews and maintain staff training programs.
• Prepare weekly staff schedules, payroll, and gratuity reports.
• Hold monthly departmental meetings for communication and issue resolution.
• Maintain knowledge of all food & beverage services, outlets, and hotel features.
• Ensure awareness of hotel fire & life safety/emergency procedures.
• Attend assigned briefings, meetings, and trainings.
• Perform other duties as assigned by hotel management.
Experience/Certificates/Education
• Degree in Tourism & Hospitality Management
• Proven international experience in similar leadership role, preferably in a large, fast-paced luxury hospitality setting.
• Strong leadership, communication and interpersonal skills.
• High degree of professionalism with sound human resources management and business acumen capabilities.
• Fluency in verbal and written English is essential; proficiency in an additional language such as Russian, Arabic, or French is advantageous.
• Proficient in Microsoft Office programs including Excel, Word, PowerPoint, and Outlook.
• Proven track record in a global work environment, demonstrating adaptability and cultural sensitivity.
• Excellent organizational skills.
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations.
• Ability to lead, motivate, and develop a team.
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times.
• Familiarity with Opera software.
• Knowledge of Front Office computer systems and personal computers.
As part of our commitment to your growth and success, we ensure you receive the necessary support, training, and leadership throughout your journey with us. You'll have the opportunity to participate in leadership training and development programs aimed at honing your skills and enhancing your expertise in luxury hospitality space.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
FAIRMONT MUMBAI, Mumbai, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Mumbai
Job Category
Culinary
Description
Actively share ideas, opinions and suggestions to improve the environment and menusMeet guests and wedding planners and design special menu for events and weddingsEnsure the consistency in the prepara
Reference
2028a512-623a-475b-87dc-4047705a9303
Expiry Date
01/01/0001
Salary
Location
Raffles Doha, Doha, Qatar
Experience Level
Associate
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Doha
Job Category
Food & Beverage
Description
Scope and Objectives This position is concerned with being responsible for serving food & beverage to the guest according to the service rules, policy, procedure & etiquette, in line with our motto.
Reference
adf400fa-98b1-4c60-afef-3af7a23ba4e2
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON PARIS, Paris, France
Experience Level
Executive
Job Schedule
Full-Time
Brands
The Hoxton
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
L’hôtel The Hoxton, Paris recherche son/sa Gouvernant.e d'étage !Tu seras en charge de...Contrôle des chambres et des lieux publics dans le respect des standards de l’hôtel, gestion des officesRéparti
Reference
050af69c-b7a9-4cfb-8551-ea35dc405cfb
Expiry Date
01/01/0001
Salary
Location
ibis Barcelona Meridiana, Barcelona, Spain
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Barcelona
Job Category
Executive & Hotel Management
Description
Desde el Ibis Barcelona Meridiana estamos reclutando un adjunto de dirección para apoyar al GM en la organización y gestión del hotel y del equipo.Como misiones el adjunto tiene que:- Liderar el equip
Reference
867d5196-ccb1-43f6-ab07-b34e952c0927
Expiry Date
01/01/0001
Salary
Location
Raffles Doha, Doha, Qatar
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Doha
Job Category
Food & Beverage
Description
Scope and Objectives This position is concerned with maintaining the highest level of attentive service to all guests and constantly projecting warmth and friendliness. Maintaining dining reservatio
Reference
0a03f66c-675d-46ea-83bc-aab55a31a950
Expiry Date
01/01/0001
Salary
Location
Raffles Doha, Doha, Qatar
Experience Level
Associate
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Doha
Job Category
Food & Beverage
Description
Scope and Objectives You are responsible for, but not limited to, the overall bar operations of the outlets. To provide support to the team in ensuring that the highest standards of service are offe
Reference
d40defd0-98ba-4af9-b1c3-52e7ce61a017
Expiry Date
01/01/0001
Salary
Location
Novotel Athenes, Athens, Greece
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Temporary
Locations
Athens
Job Category
Culinary
Description
Cook (m/f/d) Do you have an appetite for career progression and ready to take your culinary skills to a world-class platform? Take your career to a whole new level with us and join our kitchen team.
Reference
f004a220-4657-473e-9f82-fe7446e88c17
Expiry Date
01/01/0001
Salary
Location
FAIRMONT MUMBAI, Mumbai, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Mumbai
Job Category
Culinary
Description
Actively share ideas, opinions and suggestions to improve the environment and menusMeet guests and wedding planners and design special menu for events and weddingsEnsure the consistency in the prepara
Reference
ed554506-c533-494f-b8a5-ede3f937bcb4
Expiry Date
01/01/0001
Salary
Location
Raffles Doha, Doha, Qatar
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Doha
Job Category
Food & Beverage
Description
Scope and Objectives This position is concerned with being responsible for serving food & beverage to the guest according to the service standards, policy, procedure & etiquette, in line with our mott
Reference
c690fe6e-08a2-4335-b1ed-83d23393942c
Expiry Date
01/01/0001
Salary
Location
FAIRMONT MUMBAI, Mumbai, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Mumbai
Job Category
Culinary
Description
As a Jr Sous Chef you will be reporting directly to the Chef De Cuisine. As such you must be intimately familiar with all the activities involved in kitchen operations and be prepared to step in and c
Reference
3323203a-737c-4d65-b5bb-2db2a9fcdb8c
Expiry Date
01/01/0001