- Full-Time
- Permanent
- MOVENPICK
- Rooms
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Mövenpick Marrakech, Marrakesh, MA
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REF8456T
Majordome/Butler
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
Le Mövenpick Mansour Eddahbi recrute un(e) Majordome/Butler.
Le/la Majordome joue un rôle clé dans la satisfaction des clients de l’hôtel. Il/elle est responsable d’assurer un service particulier de la clientèle la plus prestigieuse, depuis son arrivée jusqu’au départ. Il/elle se distingue par sa discrétion. Sa loyauté et son sens du secret professionnel lui valent la confiance des clients.
Missions principales :
- Accueillir les clients dans les meilleures conditions ;
- Offrir des renseignements et des conseils sur les services et activités de l'hôtel ;
- Effectuer des réservations selon la demande du client (Restaurants, Transferts, etc.) ;
- Effectuer toute sorte de commandes et de courses ;
- S'occuper de la gestion du personnel de l'étage et de la réception ;
- Se charger de transmettre des messages à ses clients ;
- Participer à la surveillance de l'étage pour le confort de ses clients ;
- S’assurer du bon déroulement du séjour ;
- Noter les habitudes des clients pour les servir au mieux ;
Profil recherché :
- Une formation en management hôtelier ou tourisme ;
- Une expérience confirmée d’un minimum de 2 ans dans un poste similaire ;
- Un fort sens d’organisation, de l’encadrement des équipes et de responsabilité ;
- Souci du détail ;
- Rigueur, discrétion et polyvalence ;
- Parfaite maîtrise du Français et de l'Anglais ;
- Parfaite maîtrise de l'outil digital ;
Pourquoi travailler chez Accor ?
Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.
Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitées du Groupe Accor.
En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.
Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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