Maitre d'

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, on the island of Bermuda, seeks exceptional individuals like you to be part of our award-winning team and shape the future of hospitality. Our resort is Bermuda's largest, offering 593 luxurious guest rooms, nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course, and a captivating Beach Club. As we embark on an exciting future, including a multi-million dollar renovation, the opportunities for growth and success are boundless. Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits, including health insurance, worldwide travel discounts, and wellness programs. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Become a key player in delivering extraordinary experiences to individual and group travelers from around the globe, surrounded by the natural beauty of Bermuda. Dare to go beyond the ordinary, unlock your potential, and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations. #BeLimitless

Lead the Stage:

• You'll be the maestro of our dining room, ensuring a flawless performance for every guest.
• With a keen eye for detail and a passion for service excellence, you'll orchestrate a seamless dining experience from curtain rise (reservations) to standing ovation (farewells).

Your Vision, Our Success:

• Collaborate with the Fairmont Southampton Executive Team to craft innovative strategies that elevate our brand and maximize profitability.
• Think creatively—identify opportunities to make The Waterlot Bermuda's undisputed culinary destination

Beyond the Baton:

• Foster a collaborative and supportive environment, mentoring and nurturing your team's full potential.
• Your expertise in Micros or similar POS systems ensures smooth operations and efficient service.
• Ensure all food and beverage brand standards are consistently maintained while seeking ways to improve the business and maximize revenue potential.
• Balance operational, administrative, and colleague needs.
• Ensure proper marketing and promotion of the operation, including maximizing all sporting events and golf partnerships.
• Train employees on all aspects of the POS system, including programming and maintenance.
• Ensure the Food and Beverage department achieves its financial and operational targets.
• Ensure the restaurant’s cleanliness, safety, and appearance are consistently upheld to maintain an ambiance guests love and are drawn to.
• Develop and maintain close and effective working relationships with all supporting departments.

The Ideal Candidate:

• A minimum of three years of experience leading a team in a high-end restaurant environment.
• A deep understanding of fine dining service and a passion for hospitality are essential.
• You're a master organizer, able to balance operational needs with exceptional guest service.
• Your adaptability and initiative will allow you to thrive in our dynamic and fast-paced environment.
• Strong financial acumen in restaurant operations is required

Schedules:  Irregular hours including nights, weekends and public holidays 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.