Company Description
Location: On-site in Knutsford, Cheshire, North-West England (not remote)
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Your purpose will be:
As a Maintenance Technician at Fairmont Cheshire, The Mere, your purpose is to ensure the estates facilities, equipment, and guest environments remain safe, reliable, and impeccably maintained. You play a key role in delivering the high‑quality experience Fairmont is known for by responding quickly to maintenance needs, performing preventative tasks, and supporting the smooth daily operation of the property.
Job Description
- General Maintenance - Carry out routine repairs across guest rooms, public areas, spa, leisure facilities, and back‑of‑house spaces.
- Preventative Tasks - Complete scheduled inspections and servicing to reduce downtime and prevent equipment failures.
- HVAC & Electrical Support - Assist with basic electrical, plumbing, heating, and cooling system troubleshooting.
- Safety Compliance - Ensure all work meets health, safety, and regulatory standards; report hazards promptly.
- Guest Support - Respond to guest maintenance requests professionally, ensuring issues are resolved efficiently.
- Equipment Care - Maintain tools and machinery, ensuring they are safe, clean, and ready for use.
- Collaboration - Work closely with the wider engineering and housekeeping teams to support smooth operations.
- Record Keeping - Log completed work, report recurring issues, and support asset‑management processes.
- Emergency Response - Act quickly during urgent situations such as leaks, power issues, or equipment failures.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications
- Diploma or vocational certification in mechanical maintenance, building services, facilities operations, or equivalent experience
- 2–3 years’ experience in a maintenance or technician role within hospitality, leisure, or facilities management
- Knowledge of building systems including mechanical plant, hotel infrastructure, and general facilities equipment
- Troubleshooting ability to diagnose and resolve a wide range of mechanical and technical issues
- Mechanical competence with safe use of tools, components, and repair practices
- Ability to interpret documentation such as maintenance manuals, safety guidelines, and technical diagrams
- Effective communication with guests and colleagues; proficient in written and spoken English
- Strong organisation with the ability to prioritise tasks and maintain attention to detail
- Commitment to safety and service focused on operational excellence and guest satisfaction
- Professional conduct demonstrating integrity, teamwork, and presentation aligned with Fairmont brand standards
Additional Information
What is in it for you?
- Exclusive Discounts:
- Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
