Maintenance Manager

We are looking for a Maintenance Manager to join us here at The Hoxton, Amsterdam. You will be taking full ownership of the Maintenance Department to ensure the hotel is maintained to the highest of standards whilst fully respecting local health & safety regulations and permits.  

Once the Mayor’s home, now our home, on Amsterdam’s Herengracht canal. The Hoxton, Amsterdam houses 111 rooms, The Apartment, our meetings & events concept, and our all-day restaurant & bar, Lotti’s.

More about us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

What’s in it for you… 

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Competitive salary.
• 2 days holiday per month (plus bank holidays).
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• It’s ok not to be ok, we offer access to OpenUp, a trusted platform for professional support and a network of mental health first aiders.
• Pedal like a local - Enjoy a Swapfiets membership with a discount: repairs and maintenance included.
• Stay active your way with a discounted Urban Sports Club membership, supporting your overall wellbeing and balance.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

What you’ll do…

• Leading by example: not being afraid of rolling up your sleeves to get things done.
• Guiding your team to high performance by creating a collaborative and positive culture.
• Caring genuinly for our building: take care of it like you’d take care of your own home.
• Putting our guests first: understand that our guests exptect prompt service & act accordingly.
• Designing maintenance procedures and work methods.
• Planning and scheduling planned and unplanned work.
• Responding immediately to and diagnosing emergencies and unplanned problems .
• Arranging specialist procurement of materials and services.
• Organising maintenance tools, stores and equipment.
• Controlling maintenance costs and manage monthly budgets.
• Checking and calibrating plant and equipment to make sure they are accurate.
• Interacting and communicating closesly with other departments to ensure efficient operations.
• Organising teams to manage leave and working hours to ensure 24-hour cover is available.
• Being personable, engaging, sociable and have a good sense of humour.

What we're looking for... 

• Individuals. You’re looking for a place where you can be yourself.
• Passion for hospitality. Whether it’s a drink, a meal, an event or a bed – you love the world of hospitality.
• Optimism. You’re all about having a positive impact on the people you interact with.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying everything at least once.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other and has fun together.
• Hotel or leisure related experience in a similar role would be a plus.