Luggage Porter

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Are you passionate about delivering exceptional service with a smile? Join the luxurious world of Sofitel London St James, where French elegance meets British charm. We are seeking a dedicated and enthusiastic Luggage Porter to be part of our exceptional Concierge Team.

About the Role

As a Luggage Porter, you will ensure our guest journey with us begins and ends with a flawless experience. Your role is create memorable first impressions while exemplifying the sophistication and warmth that Sofitel is renowned for.

What you will be doing?

• Greets all guests at the front door politely and courteously and guide them towards the reception desk or function rooms.
• Assists guests with their luggage for both check-ins and check-outs.
• Carries guests' luggage to the room upon check-in and check-out.
• Ensures that all guest property is safely handled and/or stored in the Luggage Room.
• Complies with standards of grooming, elegance and playfulness.
• Replaces Doorman at the door, whenever necessary.
• Handles vehicle parking for guests as per procedure.

• You must hold a valid driving licence and be entitled to work in the UK as this position is not eligible for sponsorship 
• Previous experience as a Luggage Porter in a hotel would be beneficial but not essential
• A smart and professional appearance
• A positive attitude and good communication skills
• A willingness to take on physically demanding job
• Careful when driving guest's cars

Discover a world of unparalleled perks tailored just for you:

• Competitive Salary, departamantal incentives and a Loyalty bonus of £1.300 per year.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Social Events and Activities.

And that's just the beginning! Join us and let your professional journey be an unforgettable adventure!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit: https://careers.accor.com/