Loyalty Sales Consultant - Work From Home

Accor is the largest Hotelier Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle across 40+ brands. Accor is proud to share that we have been named one of the best companies to work for in Australia, having been recognised as a 2024 5-Star Employer of Choice (500+ employees) by HRD Australia for the second consecutive year in a row.

• Work from home role - 20hrs per week, shifts available Mon-Fri, between 9am and 5pm
• Paid, in person training for 1 week in the Sunshine Coast (10th of June start date)
• Monthly connection days required - just once per month in our QLD office
• $26.30 an hour + Super + Uncapped commissions + Employee Discounts

Our Business

With nearly 400,000 loyal members, Accor Plus is the subscription arm of Accor’s Asia Pacific business. We offer a paid, member's subscription product to our loyal customers, who enjoy amazing benefits, discounts & exclusive offers at over 800 of our Hotels across Australia & Asia.

About the Role

As a Loyalty Sales Consultant, you will call recent guests of Accor, inviting them to a FREE night stay at our hotels. In addition to the free stay, guests can also enjoy up to 50% off Accor room bookings & dinning, if they agree to sign up to our Loyalty Member Program.

Reporting to the Program Manager, you will be part of the Accor Plus Sales team, helping grow the Accor Plus Membership program across Australia. More specifically, you will:

• Make outbound calls from your home, to verified leads, who have stayed at an Accor hotel
• Use Accor Plus sales techniques to discover needs & close sales
• Ask our customers & members for any referrals they’d like to recommend

About You

Our ideal candidate needs to be a people person, who loves connecting with customers over the phone. To be successful in this role, you must:

• Be confident making outbound calls, to recent guests of Accor Hotels
• Excited about working in a sales environment, with achievable targets & uncapped commissions
• Able to attend in person training for at least 1 week at our Sunshine Coast office, starting 10th of June (9:30 am - 3:30 pm, Mon to Fri)
• Comfortable coming to our QLD office once per month

Why Us?

Enjoy full support with our paid in-house training program, plus ongoing training and coaching from our supportive managers. Other benefits include

• Uncapped cash commissions & other sales bonuses
• FREE Accor Plus Membership + Additional Accor Employee bonus 
• Development plans & great career advancement opportunities for proven performers
• Flexible hours, work predominately from home