Lobby Hostess

Where passion drives life, join us at Accor!

As one of the world’s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries.

With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand.

If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let’s shape the future together!

Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.

✨ Hospitality is a work of heart.
💛 Join us and become a Heartist®.

Swissôtel The Bosphorus, Istanbul

As one of Istanbul’s most distinguished hotels, Swissôtel The Bosphorus is located in Beşiktaş and has been providing an exceptional five-star luxury accommodation experience since 1991.

🌟 Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swissôtel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.

🛎 Besides being a luxury hotel, Swissôtel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu’s and Sabrosa.

🚀 Are you ready to join this esteemed brand and take the next step in your career at Swissôtel?

• To provide a personalized service to all the guests, fully aware and following the hotel standards and procedures.
• To personally welcome guests and escort them to the elevator, outlets or other public areas as requested.
• To offer welcome drinks and towels to check-in guests or site inspection.
• To be an ambassador of the hotel, in and outside the work place.
• To do a proper filing and handover between the shifts.
• To be aware of all VIPs visiting or staying in the hotel.
• To properly use all the equipment and PMS.
• To strictly respect the key handling procedures.
• To daily follow the checklists.
• To respect schedules, terms and deadlines as agreed with the Management.
• To daily read the logbook and to sign it. To update the activity reports.
• To be updated with all the happenings in the hotel and with the latest administrative, organizational, operational or other changes and news.
• To attend a daily line up briefing with the front office team to recapitulate tasks and activity.
• To share daily activity highlights with the supervisor, including internal and external guest opportunities.
• To promote the Accor loyalty programs.
• To maintain an atmosphere of high morale and a happy working relationship among the team.

• Greeting customers as they enter a hotel, or event..
• Handling phone calls and customer queries.
• Assisting Front Office staff when necessary.
• Managing guest experiences, seating arrangements, and making sure that guests are provided with top-quality service.
• Fluent speaking in English.