- Full-Time
- Permanent
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
Sofitel Dubai The Palm, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF56118K
Lobby Hostess
Region
Luxury & Lifestyle
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.
- Ensures that our guest have memorable experiences at Sofitel Dubai The Palm.
- Welcome and bid fond farewell to all guests upon arrival at the resort in a traditional manner as stipulated in the operating procedures.
- Assist guest in resort activity enquiries/requests.
- Ensure that established levels of guest service are maintained at all times within the reception area.
- Actively elicit guest feedback and preferences, regarding resort services and ensures action is initiated on the same to maximize guest satisfaction.
- Ensure sufficient stocking of welcome beverage, refresh towels and special amenities are maintained.
- Coordinate transportation for guests in collaboration with the concierge desk.
- Handle difficult situations while effectively following resort policies and procedures.
- Communicate promptly and efficiently guest complaints and compliments to the Front Office Manager / Duty Manager / Guest Relations Manager.
- Keep the immediate Manager / Supervisor promptly and fully informed.
- Ensure safety and security of guests.
- Actively participate in upselling Spa, Food and Beverage outlets and excursions.
- Ensures the standards of service as well as the LQA requirements are followed and adhered to.
- Excellent communication skills and presentation
- Ability to converse with guest from diverse background
- Fluency in English, foreign languages an advantage
- Minimum 1 year experience as a Lobby Host; preferably in a similar quality hotel
- A friendly and outgoing behavior
- Proactive, resourceful and able to work independently
- Has strong decision making abilities
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Domaine Reine Margot Paris Issy MGallery Collection, Issy-les-Moulineaux, France
Experience Level
Not Applicable
Job Schedule
Casual
Brands
M GALLERY
Job type
Temporary
Locations
Issy-les-Moulineaux
Job Category
Rooms
Description
Afin de compléter nos équipes de la réception, nous recherchons notre prochain(e) Réceptionniste de nuit H/F pour des vacations d'extra. Parlons de vous : Véritable petit oiseau de nuit, vous aimez tr
Reference
51e02956-c8d4-4c22-9a47-90ae32facd50
Expiry Date
01/01/0001
Salary
Location
FRS Global Reservation Center, Moncton, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Moncton
Job Category
Rooms
Description
What is in it for you?Can be Home Based, Centre-based or Hybrid, the choice is yours!Starting salary of $19.10 per hour, bilingual premium includes an additional $1.50 per hour for French language ski
Reference
1b9856d4-675a-42c1-9bb7-9b12d9ddbab7
Expiry Date
01/01/0001
Salary
Location
Mövenpick Hotel Ikoyi Lagos, Lagos, Nigeria
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Lagos
Job Category
Rooms
Description
Title: Housekeeping Room Attendant Reports To: Executive Housekeeper General Purpose: Cleans and prepares guest rooms and public areas by meeting an established standard of cleaning to assure guest
Reference
db7bbd1a-96cb-4c87-b2cc-c9ef4b37cf93
Expiry Date
01/01/0001
Salary
Location
Fairmont Mumbai (Opening Soon), Mumbai, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Mumbai
Job Category
Rooms
Description
Position Overview: We are seeking a dynamic and customer-focused Front Office Executive to join our team at Fairmont Mumbai. As the first point of contact for our guests, the Front Office Executive pl
Reference
a8c48444-5997-4604-9a12-1fcd40877b71
Expiry Date
01/01/0001
Salary
Location
NOVOTEL PARIS NORD EXPO AULNAY, AULNAY SOUS BOIS
Experience Level
Associate
Director
Entry Level
Executive
Student
Mid-Senior Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Nous recherchons pour notre hôtel [Nom établissement] à [ville] un Réceptionniste Tournant F/H, en [contrat] à [statut], à partir du [date]. Bienvenue dans un métier qui vous permet d’être au cœur
Reference
PGGVY554
Expiry Date
01/01/0001
Salary
Location
ibis Barcelona Plaza Glòries 22, Barcelona, Spain
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS
Job type
Temporary
Locations
Barcelona
Job Category
Rooms
Description
Recepcionista¡Las primeras impresiones lo son todo!Como Recepcionista, cuidarás de los huéspedes desde el momento en que llegan hasta su partida, asegurándote de que tengan una experiencia memorable c
Reference
546d48b0-0aab-4dc9-a47a-197d22668641
Expiry Date
01/01/0001
Salary
Location
Fairmont Fujairah Beach Resort, Dibba Al-Fujairah, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Dibba Al-Fujairah
Job Category
Rooms
Description
Joining the heart & soul of our Hotel team, our Housekeeping Department carries out allocated general cleaning duties, aiming and achieving high standards of cleanliness and presentation for the rooms
Reference
f5d4ec6b-279e-4b22-bb8c-ac0aba6c057c
Expiry Date
01/01/0001
Salary
Location
Mercure Budapest Castle Hill, Budapest, Hungary
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Budapest
Job Category
Rooms
Description
Szobalányok / szobai takarítók munkájának irányítása, beosztástól függően hétvégi munkavégzésselA szálloda közösségi tereinek ellenőrzése, folyosók, raktárak, valamint a szobák és a minibár készlet el
Reference
6230f244-66cf-4067-b074-cbf87127937a
Expiry Date
01/01/0001
Salary
Location
The Hoxton Vienna, Vienna, Austria
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
Vienna
Job Category
Rooms
Description
Du arbeitest mit all unseren Teams eng zusammen und unterstützt unseren Night Manager bei sämtlichen AufgabenDu sorgst dafür, dass sich unsere Gäste willkommen fühlen und gehtst individuell auf Gästew
Reference
51519db4-9a2c-46d1-99d6-20eb0cd0830c
Expiry Date
01/01/0001
Salary
Location
Fairmont Fujairah Beach Resort, Dibba Al-Fujairah, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dibba Al-Fujairah
Job Category
Rooms
Description
Assist guests with heavy packages, coats, suitcase, etc. courteously and quickly, before having to be askedAdhere to guest check-in and check-out procedures pertaining to baggage handlingWelcome guest
Reference
27791e99-0a8c-4f72-a180-3a3b2d5944a6
Expiry Date
01/01/0001