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  1. Full-Time
  2. Permanent
  3. RIXOS
  4. Rooms

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Rixos Al Mairid Ras Al Khaimah, Ras Al-Khaimah, United Arab Emirates

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REF81578K

Lobby Ambassador

Region

Luxury & Lifestyle


Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.


Job Description

We are seeking a welcoming and dynamic Lobby Ambassador to join our team at Rixos Al Mairid, Ras Al Khaimah, United Arab Emirates. As the first point of contact for our guests, you will play a vital role in creating a seamless and memorable arrival experience while upholding the highest standards of hospitality.

  • Greet and welcome all guests with warmth, professionalism, and punctuality
  • Provide personalized assistance regarding hotel facilities, services, and local attractions
  • Anticipate guest needs and proactively offer solutions to enhance their stay
  • Apply up-selling techniques to promote hotel services and maximize guest experience
  • Collaborate with Guest Relations Supervisors, Managers, and other departments to ensure smooth guest service
  • Monitor and maintain a clean, organized, and inviting lobby environment
  • Handle guest requests and complaints efficiently, ensuring satisfaction and timely resolution
  • Support VIP arrivals and special events by delivering a seamless guest experience
  • Stay updated on hotel promotions, policies, and brand standards to assist guests accurately.

Qualifications

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Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US