Lobby Ambassador – Chinese Speaker

La Cigale Hotel Managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets—including two nightlife venues and outdoor seating areas—two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city’s commercial and cultural hubs. As part of Accor, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities.

Why work for Accor?

• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

• Greet and welcome guests professionally in Chinese (Mandarin preferred) and English

• Assist guests with check-in/check-out guidance, directions, and hotel facilities information

• Provide personalized guest assistance, anticipating needs and exceeding expectations

• Act as a cultural liaison for Chinese-speaking guests, ensuring comfort and clear communication

• Coordinate with Front Desk, Concierge, Bell Desk, and Guest Relations teams

• Handle guest inquiries, requests, and complaints promptly and discreetly

• Promote hotel services, dining outlets, and local attractions

• Maintain lobby presence to ensure guests feel attended to at all times

• Support VIP arrivals, group check-ins, and special events

• Uphold luxury brand standards, grooming, and etiquette at all times

• Fluent in Chinese & English

• Minimum 1–2 years of experience in luxury hospitality, guest relations, or front office

• Excellent communication and interpersonal skills

• Strong customer-service mindset with attention to detail

• Professional appearance and demeanor

• Ability to work flexible shifts, including weekends and holidays

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.