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  1. Full-Time
  2. Permanent
  3. MERCURE
  4. People & Culture

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Mercure Hurghada Hotel, Hurghada, Egypt

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REF84968D

Learning and Development Manager

Region

MEA SPAC


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

We are seeking a dynamic and experienced Training Manager to join our team in Hurghada, Egypt. As a key member of our organization, you will be responsible for developing, implementing, and overseeing comprehensive training programs that enhance employee skills, boost performance, and drive organizational success.

  • Design, develop, and deliver engaging training programs for staff at all levels across the organization
  • Conduct thorough needs assessments to identify skill gaps and create tailored training solutions
  • Implement innovative training methodologies, including e-learning and blended learning approaches
  • Collaborate with department heads to align training initiatives with organizational goals and strategies
  • Mentor and coach managers and supervisors to enhance their leadership and training abilities
  • Evaluate the effectiveness of training programs and make data-driven improvements
  • Develop and maintain up-to-date training materials, including manuals, presentations, and e-learning modules
  • Monitor and report on key training metrics to demonstrate ROI and identify areas for improvement
  • Ensure compliance with Egyptian labor laws and regulations in all training activities
  • Manage training budgets and resources efficiently
  • Stay current with industry trends and best practices to continuously enhance our training offerings
  • Foster a culture of continuous learning and professional development throughout the organization

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, Education, or a related field
  • Minimum of 5 years of experience in training and development, with at least 3 years in a management role
  • Professional certification such as Certified Professional in Learning and Performance (CPLP) or equivalent is preferred
  • Proven track record in designing and implementing successful training programs
  • Strong leadership skills with the ability to motivate and inspire teams
  • Excellent communication and presentation skills in both English and Arabic
  • In-depth knowledge of adult learning principles and instructional design methodologies
  • Proficiency in needs assessment, curriculum development, and performance management
  • Experience with e-learning platforms and instructional design software
  • Strong analytical and problem-solving skills to assess training needs and measure outcomes
  • Proficiency in Microsoft Office Suite and familiarity with Learning Management Systems (LMS)
  • Understanding of Egyptian labor laws and regulations as they pertain to employee training and development
  • Excellent project management skills and ability to handle multiple initiatives simultaneously
  • Flexibility to work extended hours and travel to other locations within Egypt as needed
  • Demonstrated ability to work collaboratively in a fast-paced, dynamic environment
  • Strong attention to detail and commitment to maintaining high-quality standards in all training initiatives

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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