Learning & Development Coordinator

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

We're looking for an enthusiastic and detail-oriented Learning & Development Coordinator to join our team in Visakhapatnam, India. In this role, you'll play a vital part in designing, implementing, and evaluating training and development programs that drive organizational growth and employee success. You'll work collaboratively across departments to identify training needs, source quality programs, and ensure our workforce is equipped with the skills and knowledge needed to excel. This is an excellent opportunity for someone passionate about fostering a culture of continuous learning and development.

• Design, implement, and evaluate training and development programs based on comprehensive Training Needs Analysis (TNA) conducted across departments
• Collaborate with professional bodies, training institutions, and external consultants to source, customize, and develop appropriate training programs
• Coordinate with all departments to prepare for Human Resources Management Operations Reviews and conduct self-audits for the Training Department
• Manage and monitor the Training Department's operational budget, ensuring strict cost control and adherence to financial guidelines
• Develop and support employees to maximize their potential and efficiency, while monitoring performance against current training philosophies and methodologies
• Maintain and manage an up-to-date Training Resources Center equipped with modern training facilities and materials
• Ensure the security and proper maintenance of all training facilities, equipment, and materials
• Assist the executive leadership in identifying and prioritizing training needs within each department
• Respond proactively to changes in Human Resources functions driven by industry trends, company strategy, or organizational needs
• Oversee the training and development of departmental trainers, ensuring they meet established quotas and maintain high performance standards
• Conduct regular audits, evaluations, and provide constructive feedback to departmental trainers on their performance and effectiveness
• Initiate and implement motivational programs to engage and recognize departmental trainers for their contributions
• Schedule and facilitate regular meetings with departmental trainers and their managers to discuss training matters and align on objectives
• Ensure departmental trainers submit and conduct monthly training schedules, maintaining transparency and accountability
• Utilize Learning Management Systems (LMS) and other training software to track program delivery, participant progress, and training outcomes

• Bachelor's degree in Human Resources, Education, Business Administration, or a related field
• Minimum 2-3 years of experience in training coordination, learning and development, or human resources functions
• Proven expertise in conducting Training Needs Analysis (TNA) and designing training programs
• Strong knowledge of training methodologies, instructional design principles, and adult learning best practices
• Proficiency with Learning Management Systems (LMS) and various training software platforms
• Excellent interpersonal and communication skills, both written and verbal
• Demonstrated ability to prioritize and manage multiple projects in a fast-paced, dynamic environment
• Strong analytical skills with the ability to evaluate training effectiveness and program outcomes
• Competency in budget management and cost control
• Experience managing vendor relationships and coordinating with external training providers
• Ability to handle complex and confidential information with discretion and professionalism
• Proficiency with Microsoft Office Suite and other relevant computer software applications
• Project management capabilities with strong organizational and time management skills
• Ability to work collaboratively across departments and with diverse stakeholder groups
• Demonstrated commitment to fostering an inclusive and supportive learning culture
• Preferred: Certification in Training and Development (such as ASTD or equivalent), or experience with HR information systems (HRIS)