1. Full-Time
  2. Permanent
  4. Rooms


Grand Mercure Bengaluru at Gopalan Mall, Bengaluru, India



Laundry Operator



Company Description

Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre

Job Description

  • Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Kolkata Hotel and Residences to ensure maximum cooperation, productivity, morale and guest service.
  • Provide effective support to the team to enable them to provide a range of effective and efficient services
  • Respond to guest’s queries by resolving their issues in a timely and efficient manner to ensure satisfaction.
  • Examine laundered items to ensure cleanliness and serviceability.
  • Store laundered items on shelves, after verifying numbers and types of items.
  • Ensure the delivery of laundered guest laundry to the respective rooms.
  • Ensure to track guest laundry pick-up and delivery.
  • Ensure to report to work on time and according to posted schedule.
  • To abide by the mission statement of the hotel and of the department.
  • Strictly follow the lost and found procedures (for example anything found in the guest laundry clothes while processing)
  • Ensure the qualities of the finished garments are according to the set standards.
  • To make sure all the guest laundry are returned back safely to the guest.
  • Ensure all guest special instructions are followed promptly.


12th, Diploma or any equivalent degree

Additional Information

Minimum of 0 - 1 years of Experience

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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