Company Description
A global luxury brand with hospitality at its heart, Raffles Hotels & Resorts encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of Singapore, Sir Stamford Raffles, the Raffles brand is synonymous with the elegant British etiquette, effortless glamour and sophistication of an earlier era, while bringing a sensibility that is in tune with the lives of our well-travelled guests – at once a vibrant heart and a tranquil haven.
At Raffles our service style is warm, personalised and gracious, with a legendary spirit of generosity embodied by our signature Raffles Butlers. We have led the way in creating hotel interiors that are art museums in their own right; we are fertile ground for creativity in the culinary arts, attracting leading chefs; and we work with expert practitioners and specialist partners to create next-generation wellness experiences. We have always sought to preserve both cultural and natural heritage, employing historians, marine biologists and art curators within the properties, to underline an experience that is truly authentic.
At Raffles, visitors arrive as guests, leave as friends and return as family. Along the way they will discover a place to celebrate, adventure, exchange ideas and be inspired; and a new meaning of luxury that touches the emotions as elegantly as the Raffles name itself.
Raffles Jakarta is strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis that elegantly blends history, culture, and luxury. The hotel is more than just a place to stay; it's a meeting point for art and ideas, business and leisure, glamour and fashion. Connected to Lotte Shopping Avenue and the Ciputra Artpreneur Centre, home to The Hendra Gunawan Museum, and a 1,200-seat Broadway Musical Theatre, our location is ideal for both local and international guests, offering convenience and a wealth of cultural experiences. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state-of-the-art fitness centre, providing luxury and comfort.
At Raffles Jakarta, we pride ourselves on our dedicated team, who excel in delivering exceptional service and attention to detail. Founded by Dr. (HC) Ir. Ciputra, our hotel brings the legacy of renowned Indonesian artist Hendra Gunawan to life through our magnificent interiors. We are deeply committed to sustainability and community engagement, striving to minimize our environmental impact and actively support the local community. By choosing Raffles Jakarta, you do not just work at a luxury hotel but also support a hotel that cares about the local community.
By joining our team, you will join a community that values excellence, creativity, and sustainability. Embark on a rewarding career journey with Raffles Jakarta and contribute to our art, history, and luxury legacy.
Job Description
The Laundry Attendant plays an essential role in maintaining the cleanliness, quality, and presentation of the hotel's linens, uniforms, and guest laundry. The Laundry Attendant is responsible for sorting, washing, drying, ironing, folding, and finishing laundry items in accordance with established procedures and the hotel's standards of hygiene and quality. With a focus on efficiency, attention to detail, and proper fabric care, the Laundry Attendant contributes to smooth hotel operations and upholds the hotel's reputation for luxury, comfort, and exceptional service.
Qualifications
Educational Background: Minimum high school diploma or equivalent. A background in hospitality or relevant training is an advantage.
Technical Skills: Basic knowledge of laundry operations, including sorting, washing, drying, ironing, pressing, and folding, with an understanding of proper fabric care and handling procedures.
Attention to Detail: Strong attention to detail in inspecting laundry items to ensure cleanliness, quality, and presentation meet the hotel's established standards.
Efficiency and Time Management: Ability to manage multiple tasks efficiently, prioritize workloads, and meet operational deadlines while maintaining consistent quality standards.
Physical Stamina: Physically fit and able to perform tasks requiring prolonged standing, repetitive movements, and the handling of laundry and linen items.
Communication and Teamwork: Good communication and interpersonal skills, with the ability to collaborate effectively with colleagues and other departments to support seamless operations.
Safety and Hygiene Compliance: Knowledge of workplace safety, hygiene standards, and the proper handling of laundry equipment and chemicals, with a commitment to following established procedures.
Environmental Awareness: Awareness of sustainable laundry practices, including the responsible use of water, energy, and laundry supplies, is an advantage.
Flexibility and Adaptability: Adaptable to changing operational needs and willing to work shifts, including weekends and public holidays, as required.
Previous Work Experience: Previous experience in laundry operations, preferably within a luxury hotel or upscale hospitality environment, is an advantage.
