Company Description
Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.
Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.
Job Description
Role Overview
As a Laundry Attendant at Banyan Tree Dubai, you are responsible for the efficient processing of hotel linen, guest laundry, and uniforms. You will ensure all items are cleaned, pressed, and handled with care in line with luxury hotel standards.
You play an important role in maintaining the quality, hygiene, and presentation of all linen and garments used throughout the hotel.
Key Responsibilities
Laundry Operations
- Sort, wash, dry, press, and fold hotel linen, guest laundry, and uniforms.
- Operate laundry machines and equipment safely and efficiently.
- Follow instructions for different fabric types and cleaning requirements.
- Ensure all items are processed according to brand standards and schedules.
Linen & Garment Care
- Handle all fabrics with care to prevent damage or loss.
- Ensure proper stain treatment procedures are followed.
- Inspect items for cleanliness, damage, or repairs before and after processing.
- Ensure proper folding, packaging, and storage of clean items.
Guest Laundry Service
- Process guest laundry requests promptly and accurately.
- Ensure timely pick-up and delivery of guest items.
- Maintain confidentiality and discretion when handling guest belongings.
- Report any discrepancies or issues to the Laundry Supervisor immediately.
Equipment & Workplace Maintenance
- Maintain cleanliness and organisation of laundry work areas.
- Clean and maintain machines and equipment after use.
- Report any technical issues or maintenance needs promptly.
- Follow preventive maintenance procedures as instructed.
Health, Safety & Hygiene
- Follow all hygiene, safety, and sanitation procedures at all times.
- Use laundry chemicals and detergents safely and correctly.
- Wear appropriate protective equipment when required.
- Ensure safe handling and storage of all items and materials.
Quality & Efficiency
- Ensure all laundry items meet quality standards before dispatch.
- Work efficiently to meet daily operational deadlines.
- Minimise damage, loss, and waste of linen and garments.
Qualifications
Qualifications & Experience
- Previous experience in laundry operations preferably in a luxury hotel or resort.
- Basic understanding of laundry processes and fabric care is an advantage.
- Ability to operate laundry machines (training can be provided).
- Physically fit and able to work in a fast-paced environment.
Competencies
- Attention to detail
- Reliability and punctuality
- Ability to follow instructions
- Strong work ethic
- Team player attitude
- Basic organisational skills
- Commitment to hygiene and safety standards
Additional Information
Why Join Us: At Banyan Tree Dubai, you will be part of a globally recognised luxury hospitality brand committed to exceptional service, sustainability and wellbeing. We provide opportunities for professional growth within an inspiring environment where genuine care for our guests and colleagues is at the heart of everything we do.
