- Full-Time
- Permanent
- BANYAN TREE
- Rooms
__jobinformationwidget.freetext.LocationText__
Banyan Tree Doha, Doha, Qatar
__jobinformationwidget.freetext.ExternalReference__
REF21177T
Laundry Attendant
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
"Why work for Banyan Tree Doha?
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.
Scope and Objectives
The Laundry Attendant’s responsibilities include sorting, marking, cleaning, pressing, and folding clothes and other textile articles. He/ She is responsible for keeping a record of which items belong to whom. He/ She demonstrates excellent organizational and interpersonal skills. The Laundry attendant is responsible for reporting maintenance to ensure safe keeping of the laundry assets as well as reporting lost & found objects. He/ She interacts with various departments and he/she needs to keep the Guest’s perspective in mind at all times to achieve the housekeeping departmental mission as well as the company values.
Primary Responsibilities
- Consistently offer professional, friendly and engaging service.
- Report to shift on time in uniform and perfectly groomed.
- Is courteous, positive and establishes and maintains professional working relationships with all staff.
- Participate in daily briefing and training.
- Check the handover logbook and follow up on any outstanding issues.
- Fully understand and aware of all the different fabric types and cleaning instructions and cycles to be able to process the garment accurately and quickly.
- Receive, Check, track, record, and dispatch garment according to the treatment requested
- Inspect, record and mark the garment as per standard
- Sorting, the garment per the required and specified delivery time
- Sort the garment per type and washing instruction
- Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards.
- Operate machinery (washer/ dryer/ dry cleaning machine/ steam iron/ press etc.…)
- Apply correct treatment to stained items based on fabric and stain type.
- Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry.
- Transport cart of washed articles to dryers and place in dryers according to load size.
- Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load.
- Monitor levels in chemical containers to ensure chemicals are being dispensed, and notify the supervisor/manager
- Fold clothing and other textile items as per established standards.
- Perform minor sewing duties when applicable or pass them to the seamstress.
- Tracking which items belong to whom.
- Keep an updated inventory of laundry detergents, equipment, supplies and sewing kits.
- Keep an updated inventory of collateral needed.
- Track maintenance and repairs on laundering equipment.
- Ensure and act so that the facility remains clean at all times.
- Anticipating and responding to customers' queries, concerns, and complaints.
- Inspect and hang all clean Garments once treatment is completed
- Pack garments in boxes when applicable to match laundry operation set standards.
- Ensure the Guest laundry list count matches the physical Guest garment count: confirming the quantities of each box and according to the packing list on the box.
- Ensure the Guest garment invoice is issued and logged in the system
- Is responsible for documenting and escalating any variance to his/ her superior.
- Report if any lost and found items are found.
- Assist in conducting linen inventory on a quarterly basis (TBC).
- Maintain the soiled garment drop area, clean and tidy at all times.
- Replace regularly trolleys, in the soiled area when trolleys are full.
- Prepare all trolleys/ racks and outgoing documentation required with soiled garments for the supervisor to counter-check before treatment.
- Assist all staff at the laundry counter for any service request.
- Is attentive and ensures requests are met as per established standards.
- Iron garments to ensure they are impeccable and set as per standards.
- Ensure that hangers are returned and stored in the hanger racks station.
- Ensure that empty garment bags are washed, pressed are stored properly.
- Ensure none of the trolleys are blocking exit routes.
- Assist in receiving goods, moving objects or carton boxes when applicable.
- Is responsible to maintain and store all equipment and cleaning tools. (Vacuum cleaner, brooms, dustpan, mops and chemicals etc.)
- Is responsible for maintaining the whole laundry area clean and tidy at all times.
- Communicate effectively with all laundry personnel and all other departments.
- Adhere to the hotel’s Policies and rules as well as all security, safety and emergency policies and procedures.
- Perform any other related duties as required and instructed by his/ her superiors.
Required Experience
- Prior experience in a similar role is requested.
- Familiar with cleaning detergents and laundering equipment.
Required Knowledge
- Good knowledge and experience in Garment laundry and pressing
Abilities & Technically Competent Requirements
- Positive attitude.
- Professional appearance.
- Ability to function well as part of a team.
- Able to multitask and work in a fast-paced environment.
- Fully aware of FLHSS standards. Diligent attention to safety.
- Be able to communicate effectively with all related personnel in polite and reasonable manner.
Skills / Abilities / Presence
- Customer focus: Dedicated to meeting expectations and all requirements for both external and internal guests.
- Priorities setting: Focus on important issues.
- Team Player: Demonstrate cooperation with all colleagues within or outside the department to achieve results.
- Deliver the best: Hard working, consistent, perform well against established standards
- Trustworthy and responsible: Trustworthy, independent and accountable
- Ethic Values: Get things done quietly. Is reliable during good and tough times
- Quick learner: Open to changes. Seek for solutions and improvement.
- Composure is cool under pressure and does not become defensive or irritated when under pressure.
Physical Requirements / Work Environment
The Duties Require
- Ability to work on shift weekends and holidays based on business demands.
- Able to stand for long period of time.
- Not allergic to chemical
- Able to push and pull loaded trolleys.
- Capacity to lift up to 20 pounds unaided
- Must possess good mobility, able to lift up, and move objects around: Bending, stretching, and kneeling
- Stand by in case of emergency.
- Working in noisy & warm environments.
What is in it for you?
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Sofitel Singapore City Centre, Singapore
Experience Level
Executive
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Singapore
Job Category
Rooms
Description
All basic duties of a Guest Services Agent; check in, check out, guests’ inquiries.Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the departmentE
Reference
d0805ff5-5215-4f5b-829c-1c80e65e5950
Expiry Date
01/01/0001
Salary
Location
Sofitel Chicago Magnificent Mile, Chicago, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Chicago
Job Category
Rooms
Description
Finesse in every finishing touchAM Public Area Attendant Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realize your true potenti
Reference
0e4e602c-a1cd-4c5b-ba3a-e2126f141a00
Expiry Date
01/01/0001
Salary
Location
Fairmont Sonoma Mission Inn & Spa, Sonoma, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Sonoma
Job Category
Rooms
Description
The Lead Concierge is the ultimate ambassador for a luxury hotel. It is their responsibility and honor to ensure all guests have the best experience possible at their hotel and that all of their expec
Reference
f19f8020-fc6b-472c-a7ab-8cf3aebc5567
Expiry Date
01/01/0001
Salary
Location
Sofitel Sydney Darling Harbour, Sydney, Australia
Experience Level
Executive
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Sydney
Job Category
Rooms
Description
We are offering a base salary of $77,646.31 + superannuationProvide efficient, friendly and professional service to all guests.Lead by example when attending to guest requests.Show efficiency in const
Reference
01e16f26-f95d-4b05-a5cf-e003da60a683
Expiry Date
01/01/0001
Salary
Location
Novotel Rotorua Lakeside, Rotorua, New Zealand
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Rotorua
Job Category
Rooms
Description
As a Guest Experience Duty Manager, you will be a source of problem solving, elite customer service and the essence of calm across the Front Office, Restaurant and Bar departments.You will be use to s
Reference
f2dfcab3-4d81-4422-ad92-32a2d55f83b7
Expiry Date
01/01/0001
Salary
Location
Fairmont San Francisco, San Francisco, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
San Francisco
Job Category
Rooms
Description
Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceCarry ou
Reference
228d1d14-563f-462c-8432-a4f7b15c3375
Expiry Date
01/01/0001
Salary
Location
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Lake Louise
Job Category
Rooms
Description
A memorable experience for our guests and colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As an Overnight Housekeeping Supervisor your attention to detail will show the Hou
Reference
2b00da7a-715d-4a90-8f79-3f0c51914ef5
Expiry Date
01/01/0001
Salary
Location
Novotel Cairns Oasis Resort, Cairns, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Cairns
Job Category
Rooms
Description
As the first and last point of contact for our guests, you'll set the tone for their stay by offering warm, friendly service from start to finish. You’ll play a key role in ensuring everything runs sm
Reference
ab54a603-88e3-4d6f-8450-49b8971aef96
Expiry Date
01/01/0001
Salary
Location
SLS PLAYA MUJERES, Isla Mujeres, Mexico
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Quintana Roo
Job Category
Rooms
Description
Será responsable de asistir al Guest Service Manager en la gestión y supervisión de las operaciones diarias del departamento de servicio al huésped, garantizando una experiencia personalizada y de alt
Reference
1d6f9785-020d-4dfb-83ae-85c56d04718f
Expiry Date
01/01/0001
Salary
Location
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Lake Louise
Job Category
Rooms
Description
The Housekeeping team are the heart of our hotel. As a Rooms Quality Inspector, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a
Reference
6bebcff4-eb87-4fa5-8fdc-c1aeafd849c3
Expiry Date
01/01/0001