Kitchen Stewarding Manager

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Responsibilities

• Assign in detail, specific duties to all employees under his supervision and instructs them in their work inclusive of external contracted employees

• Prepare work schedule with computerized schedule planners and obtain advance approval of overtime and vacation on a weekly basis

• Submit weekly payroll and overtime report to the Executive Chef for approval

• Ensure personal cleanliness and proper deportment of all employees under his supervision
• Prepare operating equipment provision budget for glass, silver and chinaware in coordination with breakage and theft itemized cades
• Bring to attention of any non-usable products to the Executive Chef, record them as breakage and insures that par levels of equipment are kept up to date
• Prepare and maintain all outlet par stocks with the Restaurant Managers and prepare coat breakage reports for section
• Ensure proper sanitation standards are met through maintenance of local health and sanitation codes
• Maintain contracts with vendors and supplier such as Garbage Disposal, Chemical Suppliers, Exterminator, Night Cleaning Contracts if applicable, and arranges special cleaning schedule when applicable

• Ensure that all Food & Beverage garbage are properly sorted and removed from all areas and transferred to the garbage room

• Coordinate maintenance of all back of the house equipment with the Executive Chef and Chief Engineers and schedule weekly kitchen cleaning

• Coordinate with the Food & Beverage Manager and Banquet Manager on all equipment pertaining to festivals, promotions and V.I.P. Banquet set up
• Ensure a healthy and safe working environment
• Maintain department communication logbook and update notice board.

Administration

• Motivator: set high standard and establishes demanding but achievable goals
• Motivators performance, give helpful feedback, review process
• Build commitment and inspire people to the best job possible
• As a leader, Communicate a clear vision of Sofitel Culture, values, standards and objective through your own attitudes, approaches and behaviours

Financial and Revenue Responsibilities

• Balance the need of financial control with the need to remain with Sofitel standards and values
• Analyses and responds appropriately to issues raised by guests or mystery shopper
• Support Executive committee or EAM of F&B decisions
• Awareness of current and forecast financial/business performance or actively involved in analyzing or implementing required changes
• Meet financial objective based on budget or forecast

Training and Human Resources

• Induct new ambassadors into the team following stewarding induction manual
• Performance reviews done in a timely matter
• Identifies employees development needs
• Conduct training and development for ambassadors

Management Skill

• Through detailed, hands on, direct supervision ensure that the guidelines are followed
• Establish personal procedures for promotion, nominate employee of the month, follow up on stewarding manual induction, job chat, 90 days reviews and yearly review
• Participate actively to kitchen and stewarding monthly meeting
• Report any problems to Executive Chef or Sous Chefs
• Liaise with senior chefs daily to ensure desired equipment requirement for plate up, buffet, cocktails, etc
• Participate Weekly Back of House tour for cleanliness, Hygiene and maintenance

To be fully conversant with:

• Hotel fire procedures
• Has solid back of house, stewarding and organization skills
• Has solid supervisory skills 
• Must be flexible with time as business required
• Must  be able communicate effectively
• Has solid grooming /attendance standard
• Proven experience to lead and motivate teams
• Must possess good computer skills ( Office M/S)
• Hotel security procedures
• Hotel Health and Safety policy and procedures
• Hotel Facilities and attractions
• Hotel standards of operation and departmental procedures

• Minimum 3 years of experience in same job role.
• Excellent verbal and written communication.
• Strong operational & Technical knowledge.
• Strong Team Player and excellent in follow-ups.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.