Company Description
Located on the pristine shores of Phu Quoc Island, Rixos Phu Quoc is a luxury beachfront resort that brings the renowned Rixos all-inclusive hospitality experience to one of Vietnam’s most beautiful destinations. Combining world-class service, refined design, and vibrant lifestyle experiences, the resort offers guests an exceptional escape with premium accommodations, diverse culinary concepts, wellness facilities, and immersive entertainment.
As part of the globally recognized Rixos Hotels & Resorts, our team is dedicated to delivering outstanding guest experiences while fostering a dynamic and inspiring work environment. At Rixos Phu Quoc, we value passion, professionalism, and collaboration, empowering our colleagues to grow and thrive in a culture built on excellence in hospitality.
Job Description
MAIN SCOPE OF THE JOB:
The Kids Club Animator is responsible for planning, organizing, and leading engaging and age-appropriate activities for children at the Rixy Club. The role aims to create a fun, interactive, and memorable experience while ensuring the safety and satisfaction of young guests.
MANDATORY (ISO IMS) COMPLIANCE
All employees must comply with the ISO Integrated Management System requirements, including Quality, Environment, Health & Safety, Food Safety, and Customer Complaint Handling systems (ISO 9001, 14001, 22000, 10002), hotel SOPs, and applicable legal regulations. Active contribution to risk management, sustainability, and guest satisfaction initiatives is expected.
MAIN DUTIES AND RESPONSIBILITIES
- Plan, organize, and conduct daily, weekly, and monthly activity programs as instructed
- Lead creative activities such as arts & crafts, games, sports, storytelling, and educational play
- Engage children enthusiastically and encourage participation in activities
- Create a welcoming, energetic, and fun atmosphere in the Rixy Club
- Ensure children follow safety rules and club guidelines during activities
- Communicate effectively with parents regarding activities and children’s participation
- Coordinate with Attendants and other departments to ensure smooth operations
- Assist in setting up and dismantling activity areas and equipment
- Collect feedback from children and parents to improve activity programs
- Be prepared to handle emergencies and ensure incidents are documented and reported
- Be fully knowledgeable about club schedules, facilities, promotions, and prices
Qualifications
- Previous experience as a Kids Club Animator, entertainer, or activity leader is highly preferred
- Background in education, recreation, hospitality, sports, or performing arts is an advantage
- Energetic, creative, confident, and child-focused personality
Additional Information
What We’re Looking For
A proactive leader with strong integrity and professionalism
Someone who thrives in a fast-paced hospitality environment
A team player who values collaboration and guest satisfaction
A professional committed to continuous improvement and service excellence
Benefits:
- Competitive salary and performance-based incentives
- Accommodation and meals provided
- Opportunities for professional growth within the Rixos and Accor network
- Access to world-class resort amenities
Rixos Phu Quoc is committed to diversity and inclusion and welcomes applications from all qualified candidates.
