Key Account Manager – MICE

We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.

We’re so much more than hotels — we’re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups . 

Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.

• Account Management
• Prepare Strategic Business and Account Plans for each designated account with clearly articulated strategies to drive revenue, share and loyalty from designated Account to Hotels.
• Provide coaching, advice and feedback to hotels on designated accounts by preparing up to date and comprehensive Account Plans to share with hotels as required.
• Work in collaboration with colleagues on all global Key and Strategic accounts to contribute to objectives of each account.
• Develop deep, loyal and productive relationships with designated accounts and contacts responsible for selecting Hotels MICE venues and other partnership opportunities.
• Maintain up to date activities and traces in ANAIS to cover M&E business opportunities and undertake weekly follow to chase and close M&E business opportunities.
• Handle direct sales inquiries, clients queries and rates inquiries
• Actively participate in industry bodies and organizations like Convention and Visitors Bureau tourism and government entities with the aim of progressing Accor’s standing within the industry and to forge partnerships with key contacts that can be leveraged to secure business opportunities for our hotels.

Bachelor's Degree in Business Management, Tourism, or Hotel Management is preferred but not essential

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