- Full-Time
- Permanent
- NOVOTEL
- Executive & Hotel Management
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Novotel Birmingham Airport, Birmingham, United Kingdom
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REF33633S
Junior Operations Manager
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
Our mission at Novotel Birmingham Airport is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
As part of our team you can have:
- Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
The Junior Operations Manager reports directly to the Senior Operations Manager and acts on their behalf in their absence.
Will supervise for the entire operation of the 2 (or 3) hotels of different brands as if it were an integrated hotel unit including Food and Beverage, Rooms, Guest Experience and Sales and Marketing.
Together with Senior Operations Manager is to enforce standards and guarantee a consistently high quality guest experience. Coordinates all aspects of the operation to ensure that each outlet functions at an optimal level in key areas including service, revenue generation and cost management. Creates a culture which is service focused, positive and driven to succeed, open to change and creative in approach.
Carry out Duty Management shifts accordingly DM ROTA and business needs.
Full job description attached.
Must have:
- 2 years previous Operational experience within hospitality
- 2 year experience in a Cluster / Combo site
- Preferable airport location experience
- Inspire graduate is desirable
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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