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  1. Full-Time
  2. Permanent
  3. Information Technology
  4. ACCOR

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PULLMAN NINH BINH, Hoa Lư, Vietnam

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REF69596I

IT Supervisor

Region

MEA SPAC


Company Description

Reasons to work for Accor?

We are much more than a global leader. We welcome you as you are and with us you will find a profession and a brand that fits your personality.
We support you in growing and learning every day. We make sure that your work has meaning in your life and that you can explore the limitless possibilities of Accor on your journey with us.
At Accor, you can write every chapter of your story yourself, and together we can change the gastronomy and hotel industry of tomorrow. Discover the life that awaits you at Accor, visit https://careers.accor.com/.
Do what you love, contribute to the community in the world, and dare to challenge the status quo! #BELIMITLESS


Job Description

As the IT Supervisor, you will ensure the efficient operation of the hotel's IT infrastructure, systems, and networks. You will oversee system installations, upgrades, maintenance, and troubleshooting while supporting daily operations. You will provide technical guidance, and collaborate with all departments to ensure technology enhances guest experience and operational efficiency. The ideal candidate will have strong technical knowledge, problem-solving skills, and leadership capabilities within a luxury hospitality environment.

What is in it for you:

Engage in conservation efforts and help preserve wildlife.
Enjoy sustainable adventures with exclusive rewards.
Celebrate locality and heritage in a vibrant community.
Advance your career with global development opportunities.
Drive change through impactful social initiatives.
Collaborate with a passionate, innovative team.
Key Responsibilities:

Implementation: Supervise the installation of hardware and software systems follow as IT Manager.

Troubleshooting: Conduct system tests, troubleshooting, and quality assurance to ensure smooth operations.

Data Security & Recovery: Follow as Disaster Recovery Plan from Accor. Security follow as PCI-DSS Latest version.

Documentation & Compliance: Develop user manuals, policies, procedures, and safety protocols for IT operations.

Cross-Department Collaboration: Collaborate with other departments to support and enhance hotel operations through technology.

Task Management: Prepare work schedules.

Continuous Learning: Stay updated with the latest industry trends and ensure the team receives regular refresher training.


Qualifications

  • Bachelor’s degree in IT or a related field. 
  • 1–2 years’ experience in this role, preferably within hotels or a related service industry.

Additional Information

Pullman Ninh Binh a 283 rooms hotel and located in the heart of Ninh Binh city.

An upmarket Food and Beverage offerings with 3 Restaurants and 3 Bars and large meeting and events space. 2 swimming pool and large landscape.

Food ConneXion an All Day Dining experience live cooking from our talented Chefs from around the world, located on the Lobby level and complimented with an outdoor and indoor seating overlooking the Atrium and lavish external landscape, with pizza baked together at the live kitchen gives Food ConneXion a place to be with family and friends.

On the 27th floor we offer an innovative two in one concept of Cantonese cuisine and Mad Cow - Wine and Grill a signature Pullman steak restaurant.

Our 28th floor we offer a roof top bar and a pool and guests can enjoy sunset together with a stunning view of Trang Anh.

Great working environment and be part of pre-opening team. 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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