1. Full-Time
  2. Permanent
  3. Information Technology
  4. ACCOR

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FAIRMONT AGRA, Agra, India

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REF111547O

IT Executive

Region

Luxury & Lifestyle


Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/


Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

 

  • Provide frontline PC and server troubleshooting and resolve IT issues for end users in a timely manner
  • Modify configurations, utilities, and software default settings to optimize system performance
  • Support and administer Windows Servers, ensuring stability and reliability across the infrastructure
  • Backup and optimize databases to maintain data integrity and system efficiency
  • Perform regular system health checks and capacity studies to ensure optimum performance of servers and network infrastructure
  • Provide in-house guest IT-related troubleshooting and technical support
  • Install, test, and configure new workstations, peripheral equipment, and software; assist with PC setup, IT system configuration, and access provisioning for onboarding of new users
  • Monitor and maintain IT security protocols, access controls, and user permissions to protect company data and systems
  • Document IT issues, resolutions, and maintain a comprehensive knowledge base for reference and continuous improvement
  • Coordinate with external vendors and manage IT service contracts to ensure quality support and cost-effectiveness

 


Qualifications

 

  • Bachelor's degree in Computer Science, Information Technology, Computer Applications (BCA), Electronics, or a related field.
  • Minimum 3-5 years of professional experience in IT support, system administration, or a related IT role.
  • Proven expertise in Windows Server administration, configuration, and maintenance.
  • Strong knowledge of PC and server troubleshooting, hardware diagnostics, and network infrastructure support.
  • Experience with database backup, recovery, and optimization techniques.
  • Demonstrated proficiency in IT security protocols, access control management, and user permission administration.
  • Excellent documentation skills with the ability to maintain comprehensive knowledge bases and technical records.
  • Strong communication and interpersonal skills with the ability to provide effective technical support to end users.

 


Additional Information

WHAT IS IN IT FOR YOU:

  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US