Internal Communications Manager – Europe & North Africa (m/f/d), Fixed-term (2 years)

Join the Accor Group, an ecosystem of over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.​

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.​

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

#WeAreHeartists

To discover the life that awaits you at Accor, visit https://careers.accor.com/.

Internal Communications Manager – Europe & North Africa (m/f/d), Fixed-term (2 years)

Are you ready to play a key role in shaping and delivering exceptional internal communications across Europe & North Africa? Join our Team as Internal Communications Manager (m/f/d), for the region of Europe & North Africa (50 countries). As a specialist in internal communications, you will work closely with a dynamic and international team to connect, engage, and inspire our Heartists® in our different offices and hotels in the region. With your creativity and strategic vision, you will help foster a sense of belonging and align teams with Accor's values and strategy.
 

What will you do?

• Lead and define the editorial strategy for the internal audiences across Europe & North Africa, respecting the integrated communications’ approach, increasing knowledge and awareness for the regional business strategy
• Act as a relay to support all specialist departments in their internal messaging and formats
• Support on Change Communications
• Set up, implement, and manage our internal communication tools and formats for Accor Heartists® across Europe & North Africa (e.g. newsletters, virtual townhalls)
• Monitor and optimize the performance of internal communications targeting both headquarter teams and hotels.
• Support internal crisis communications and prepare presentations, speeches, and talking points as needed.
• Partner with the Employer Branding-, Social Media-, Partner Communications-, Events-, and Media Relations-teams for 360° communications campaigns

Our ideal profile would be:

• Degree in Communications, Economics, or a related field, or equivalent hospitality qualification.
• Minimum of 3 years of experience in a communications role.
• Proficiency in English; ideally additional fluency in German and/or French.
• Creativity and the ability to translate strategic thinking into actionable communication plans.
• A structured and organized way of working with a passion for innovation and creative problem-solving.

What we offer:

• Be based in our Munich Head Office
• Hybrid working
• Access to a comprehensive training catalogue within our Accor Academy
• Option to further develop and grow in- and outside of the region or globally
• Various ESG activities & initiatives
• ALL Heartist Card and other special employee-only prices and offers in Accor hotels across the globe
• Attractive salary package
• Ticket Restaurant vouchers
• Corporate health management activities

If you see yourself in this role and are ready to make an impact, we would love to hear from you. Join us and be part of a team where passion meets purpose.

#WeAreHeartists

#HospitalityIsAWorkOfHeart

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.