- Casual
- Permanent
- SOFITEL
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
, London, United Kingdom
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REF2615B
In Room Dining Waiter-Waitress
Region
Northern Europe
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit: https://careers.accor.com/
Responsibilities:
- Provide the service of food & beverage to all guest rooms including the service of Mini Bars to the standard agreed by the Management
- Hand over all outstanding tasks to the following shift
- Make sure that all the jobs in the shift check list are done or handed over to the next shift for completion before you finish your shift
- Ensure correct charges have been posted to the correct room numbers when using Miros
- Help the room service team in maximising the revenue by up selling
- Ensure that all mini bar charges adjustment have been done on the same day
- Conduct/ participate in the departments monthly stock take
- Ensure that you have a sufficient stock of food and beverage items ( dry goods and cellar) at all times
Guest Service Responsibilities:
- Check all items in the tray or trolley before delivery to the rooms against the bill
- Ensure you have a very good knowledge of the room service menu and the wine list so you are able to advice the guest
- Maintain a high standard of order taking at all times
- Record all guest requirements and liaise with the room service management team
- Experience as a Waiter/Waitress in a Luxurious environment
- Great communication skills
- A warm welcoming personality
Discover a world of unparalleled perks tailored just for you:
- Competitive Salary, Service charge and a Loyalty bonus of £1.300 per year.
- Employee Benefit Card – Discounted rates at Accor properties worldwide.
- Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
- Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
- Complimentary Meals While on Duty.
- Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
- Be Part of the Largest Hospitality Group in Europe.
- Exceptional Training and Development Opportunities through Apprenticeship Program.
- Global Growth Opportunities.
- Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
- Make a Difference with Corporate Social Responsibility and be a part of positive change.
- Social Events and Activities.
Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Let your passion shine, visit careers.accor.com
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
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our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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