1. Part-Time
  2. Permanent
  3. FAIRMONT
  4. Food & Beverage

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Fairmont Miramar - Hotel & Bungalows, Santa Monica, United States

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REF116409P

In Room Dining Server

Region

Luxury & Lifestyle


Company Description

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Career development opportunities with national and international promotion opportunities. The sky is your limit
  • Pay Rate: $16.90 per hour

Job Description

Reporting to the Food and Beverage Management team, responsibilities and essential job functions include but are not limited to the following:

  • Deliver exceptional In-Room Dining service in accordance with LQA Standards throughout all guest interactions
  • Set up, deliver, and present food and beverage orders to guest rooms in a professional, timely, and personalized manner
  • Anticipate guest needs and provide intuitive service that exceeds expectations
  • Assist guests regarding menu selections, dietary preferences, and beverage offerings in an informative and helpful way
  • Possess full knowledge of food and beverage menus, daily features, promotions, and preparation methods
  • Ensure all orders are accurate, complete, and presented to luxury hospitality standards
  • Maintain the cleanliness, organization, and appearance of service stations, pantries, and equipment
  • Follow all safety, sanitation, and food handling procedures at all times
  • Consistently demonstrate LQA Standards throughout service delivery, guest engagement, grooming, communication, and attention to detail

Qualifications

  • Previous luxury hotel, restaurant, or In-Room Dining experience preferred
  • Ability to focus attention on guest needs while remaining calm, professional, and courteous at all times
  • Strong interpersonal, communication, and problem-solving abilities
  • Excellent organizational skills and attention to detail
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work independently and as part of a collaborative team
  • Flexible schedule, including evenings, weekends, and holidays
  • Commitment to delivering exceptional guest experiences and maintaining LQA Standards throughout all aspects of service

Additional Information

All your information will be kept confidential according to EEO guidelines.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US