Company Description
The Hoxton, Bengaluru City
We are looking for a charismatic & experienced In Room Dining Manager to join our dynamic team for The Hoxton Bengaluru City.
The Hoxton is opening its very first neighbourhood hotel in Asia, coming to India’s Bengaluru city centre in 2026. This is a major milestone for the brand as it ventures into a new continent entirely and we are now looking for a brilliant leadership team to help bring this lifestyle brand to the market.
Located in the heart of the city centre, The Hoxton, Bengaluru City will bring its undeniable brand DNA and guest experience to India’s “Silicon Valley”, a high-tech city filled with parks and gardens and known for its vibrant cafe and pub culture - very apt for a brand that was founded in London!
The hotel will feature 149 bedrooms in a variety of The Hoxton’s well-loved room categories and the lobby will have a vibrant all-day dining restaurant & bar. Topping off the hotel we will have a rooftop pool and bar, large scale function rooms and The Apartment - The Hoxton’s unique meeting & events concept
More about us…
The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.
What's in it for you...
- The opportunity to work with an exciting new hospitality concept in Bangalore and have a real impact on its success.
- Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences.
- Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!).
- A competitive package and plenty of opportunity for development.
Job Description
What you’ll do…
- Lead the day-to-day In Room Dining operation, ensuring exceptional service and memorable guest experiences.
- Manage, coach and develop the team, creating a positive and high-performing culture.
- Ensure orders are delivered accurately, efficiently and to The Hoxton's quality standards.
- Work closely with the Kitchen and Front Office teams to deliver a seamless guest experience.
- Drive revenue through menu knowledge, upselling opportunities and service excellence.
- Monitor departmental costs, productivity and inventory while maintaining operational efficiency.
- Ensure compliance with food safety, hygiene and health & safety standards at all times.
- Continuously review guest feedback and identify opportunities to enhance the In Room Dining experience.
Qualifications
What we’re looking for…
- Individuals. You're looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that's a drink, a meal, an event or a bed for the night.
- You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You're not precious. We leave our egos at the door and help get things done.
- You're up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we'd have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
- Previous experience as an In Room Dining Manager, Restaurant Manager or similar Food & Beverage leadership role within a luxury or lifestyle hotel.
- Strong knowledge of In Room Dining operations, guest service standards and food & beverage procedures.
- Experience managing budgets, labour costs and operational performance.
- A natural leader with excellent communication and coaching skills.
- Highly organised with the ability to thrive in a fast-paced environment while maintaining exceptional attention to detail.
