- Full-Time
- Permanent
- RAFFLES
- Food & Beverage
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Raffles Boston, Boston, United States
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REF19445Z
In-Room-Dining Coordinator
Region
Luxury & Lifestyle
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
- Answer In-Room Dining phone within 3 rings, using correct salutations and telephone etiquette.
- Operate the computer system for order-taking, check printing, closing out checks and printing reports.
- Maintain knowledge of all menus (including Daily Specials, Alternative Cuisine, wine list, etc.) and of the service of food and beverage items offered by the department and the hotel.
- Up sell to guests as well as confirm their order before thanking them.
- Complete side work as assigned.
- Record all guest charges, gratuities and cash transactions accurately.
- Coordinate between the server and kitchen for smooth, coordinated service.
- Work Authorization in the U.S.
- Six months minimum food and beverage experience.
- Working knowledge of food, wines, spirits.
- Excellent mathematical skills.
- Computer skills are helpful but not required.
- Employee benefit card offering discounted rates in Accor worldwide for you and your family.
- Excellent Company benefits including medical, dental, vision and life insurance.
- Personalized development opportunities across Accor's extensive brand portfolio.
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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